Experienced Crew Trainer with 3 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Z
02.2024 - Current
Ensured accurate cash handling and maintained a balanced register at the end of each shift.
Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
Checked customer identification for alcohol, cigarette, and lottery sales.
Built trustful relationships with customers to encourage return visits.
Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Crew Trainer
McDonalds
02.2021 - 02.2024
Followed cash handling procedures to ensure accuracy and reduce losses
Consistently followed safety protocols and procedures to ensure the safety of both customers and staff
Assisted with the training and development of new employees, resulting in improved team morale and productivity
Resolved customer complaints quickly and professionally, resulting in a high customer retention rate.
Motel Cleaner
Judith Green
12.2019 - 02.2021
Ensured hotel rooms were adequately stocked and maintained to a high standard
Cleaned and disinfected bathrooms and kitchen surfaces, resulting in a healthier and more hygienic room
Responded to guest inquiries and requests in a timely and courteous manner
Performed preventive maintenance tasks in guest rooms, such as dusting and polishing furniture
Inspected all guest rooms to ensure they meet the hotel's quality standards.
Education
Bachelor of Nursing -
Auckland University of Technology
Auckland, NZ
12.2026
NCEA level 1,2,3 -
Gisborne Girls High School
12.2022
Skills
Communication Skills
Ability to Multitask
Effective Time Management
Adaptability
Fast Learner
Ability to Work Under Pressure
Ability to Work in a Team
Customer Service
Certification
New Zealand Certificate in Food and Beverage Service Level 3, Te WuRenga, 03/01/22
New Zealand Certificate in Food and Beverage Service Level 3, Te WuRenga, 06/01/22
Languages
English
Personal Information
Date of Birth: 01/06/2004
Driving License: Restricted
Hobbies and Interests
Hunting
Traveling
Animals
Timeline
Customer Service Representative
Z
02.2024 - Current
Crew Trainer
McDonalds
02.2021 - 02.2024
Motel Cleaner
Judith Green
12.2019 - 02.2021
Bachelor of Nursing -
Auckland University of Technology
NCEA level 1,2,3 -
Gisborne Girls High School
New Zealand Certificate in Food and Beverage Service Level 3, Te WuRenga, 03/01/22
New Zealand Certificate in Food and Beverage Service Level 3, Te WuRenga, 06/01/22