Tayla-Jade Tiplady-Prasad
Auckland,AUK
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Also excels at working in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Food & Beverage Attendant
Te Arikinui Pullman Hotel
Auckland Airport
02.2024 - Current
- Greeted customers in a friendly and professional manner, providing excellent customer service.
- Completed side work including polishing glassware, refilling condiments, taking out trash.
- Processed cash transactions accurately and efficiently using point-of-sale software systems.
- Maintained an organized workspace to ensure efficient workflow during peak times.
- Served beer, wine, spirits and non-alcoholic drinks swiftly and responsibly.
Merchandiser
Prolife Foods
Christchurch
08.2023 - 12.2023
- Built effective partner store relationships to improve customer satisfaction.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
FOH Waitress
Melba
Auckland
09.2022 - 01.2023
- Answered questions about menu items, ingredients, and pricing.
- Checked back with customers throughout meal service to ensure satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
Education
NZ Certificate in Study And Career Preparation in Nursing -
Manukau Institute of Technology
06.2024
High School Diploma -
Hornby High School
11.2023
Skills
- Excellent customer service
- Product Upselling
- Customer Engagement
- Handling Complaints
Timeline
Food & Beverage Attendant
Te Arikinui Pullman Hotel
02.2024 - Current
Merchandiser
Prolife Foods
08.2023 - 12.2023
FOH Waitress
Melba
09.2022 - 01.2023
NZ Certificate in Study And Career Preparation in Nursing -
Manukau Institute of Technology
High School Diploma -
Hornby High School
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