Taylah Walker
Whangarei
Summary
Dedicated professional with a proven track record at Paihia Beach Resort & Spa, excelling in customer service and cleaning protocols. Expert in managing high-pressure environments and fostering positive guest experiences. Demonstrates reliability and exceptional time management, significantly enhancing workplace efficiency and client satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cleaner
Sea Spray Suites
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Caregiver
Home Support
04.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Manager/bartender
Paihia Beach Resort & Spa
02.2024 - 04.2025
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender Shift Manager
CBK LIMITED
02.2022 - 03.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Waitress
Thirty30
12.2020 - 04.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Packer/label/strapper
Seeka
02.2020 - 04.2020
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Skills
- Customer service
- Cleaning and sanitizing
- Time management
- Reliability and punctuality
- Professional appearance
Certification
Liquor license
Timeline
Caregiver
Home Support
04.2024 - Current
Manager/bartender
Paihia Beach Resort & Spa
02.2024 - 04.2025
Bartender Shift Manager
CBK LIMITED
02.2022 - 03.2024
Waitress
Thirty30
12.2020 - 04.2021
Packer/label/strapper
Seeka
02.2020 - 04.2020
Liquor license
Cleaner
Sea Spray Suites
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