Taylor Koopu
AUCKLAND,AUK
Summary
Attentive Assistant experienced in facilitating operational efficiency and meeting challenging requirements. Delivered high levels of organization and proactive task management through effective planning, problem-solving, and decision-making skills. Focused on enhancing productivity and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Warehouse and NSO Assistant
Resene Automotive and Light Industrial
Auckland
02.2025 - Current
- Oversaw operations at Resene Automotive National Office, ensuring smooth workflow across multiple functions.
- Managed warehousing tasks including picking orders for sales reps, processing stock orders for branches nationwide, and training to run warehouse operations in manager's absence; handled paint mixing, maintained training center, replenished stock, provided customer service, and trained on forklift usage.
- Completed theory training at Axalta Coatings to enhance knowledge of car paint products and techniques.
Sales Support
Resene Automotive and Light Industrial
Hamilton
02.2024 - 02.2025
- I worked as Branch Sales Support in the Hamilton Branch of Resene Automotive.
- Supported sales team by picking and packing orders, mixing paint for customers, and managing branch stock replenishment.
- The main part of my job was mixing paint and doing the colour matches when our technical reps were unable to.
- This allowed me to for a good amount of product knowledge to be able to sell to customers and answer questions.
- Managed shop operations during coworker absence, ensuring smooth workflow and service.
- Through my role here in Hamilton Resene, I learned the most about paint mixing and visual color matching.
- This allowed me to for a good amount of product knowledge to be able to sell to customers and answer questions.
- I learned how to use colour matching software and how to make paints of all different coatings.
- I did this job for about a full year before I moved to the Auckland branch.
Retail Sales Associate
Mitre 10 Mega
Te Rapa
06.2022 - 02.2024
- Gained expertise in sales techniques for high-value products, enhancing product knowledge and merchandising skills.
- Worked as a versatile sales associate, proficient in six departments including Seasonal, Paint, Checkouts, Homewares, Electrical, and Nightfill.
- Assisted customers with product selection and provided expert advice.
- Facilitated customer engagement by connecting outdoor furniture sales to seasonal trends.
- Optimized product displays for promotions to enhance visual appeal.
- Demonstrated strong presentation skills, maintaining professional and aesthetic standards in product displays.
- Through Mitre 10, I’ve learnt a lot of products from different departments and can confidently sell them to customers.
- Maintained inventory levels and organized stock on shelves effectively.
- Operated point-of-sale systems for accurate transaction processing.
High school Dance Tutor
Zeal Youth Organisation
02.2022 - 12.2022
- Instructed high school students in KPOP dance as part of Zeal Youth Organisation's Creative Programme, fostering enthusiasm for dance.
- Developed engaging dance lesson plans tailored for various age groups, promoting skill growth and creativity.
- Designed engaging dance lesson plans for various age groups.
- Coordinated and facilitated dance workshops, enhancing student skills and encouraging teamwork.
Night Shift Team member
KMART
07.2021 - 06.2022
- Maintained the Kmart store's appearance during night shifts and assisted customers.
- Since working in Night Shift at Kmart, I am able to handle late night hours such as working till midnight.
- During the Christmas period I was also able to work until 4:00 in the morning.
- Resolved customer conflicts and addressed concerns during interactions.
- I have learned how to deal with customers in close distance and what to do if situations with customers can get quite heated.
- Worked late hours during the Christmas season to ensure store operations continued until 4:00 AM.
- Performed stocktake to verify inventory accuracy for Kmart.
- I have also done stocktake as volunteer work for the Warehouse group as well.
Crew Worker
McDonalds
Chartwell
06.2019 - 07.2021
- Developed exceptional customer service skills, enhancing overall customer experience.
- Operated cash register accurately to process customer transactions. and provide great service to customers.
- With working at McDonald's, I am now able to handle and stay focused in busy and/or stressful times.
- Improved communication skills, facilitating better interactions with customers and team members.
- My communication skills have definitely improved whilst working with McDonald’s for the past year and a half.
Education
NCEA level one, NCEA level two
Fairfield College
HamiltonYear one certificate - hairdressing 101
Wintec
HamiltonSkills
- Inventory Management
- Warehouse Operations
- Process Improvement
- Color Matching
- Attention to detail
- Time Management
- Multitasking
- Working under pressure
- Customer Service
- Training Others
- Inventory management
Availability
Open - close, Open - close
Volunteer Experience
Open - close, Open - close
Timeline
Warehouse and NSO Assistant
Resene Automotive and Light Industrial
02.2025 - Current
Sales Support
Resene Automotive and Light Industrial
02.2024 - 02.2025
Retail Sales Associate
Mitre 10 Mega
06.2022 - 02.2024
High school Dance Tutor
Zeal Youth Organisation
02.2022 - 12.2022
Night Shift Team member
KMART
07.2021 - 06.2022
Crew Worker
McDonalds
06.2019 - 07.2021
NCEA level one, NCEA level two
Fairfield College
Year one certificate - hairdressing 101
Wintec