I am a passionate, driven and motivated team player, with over 10 years experience in Customer Service, adept at training employees, leading teams and serving customer and clients needs. I am effective with time sensitive tasks, and I will give anything a go!
In the past 3 years I have advanced into the Construction Industry as Project Manager Support, assisting Project Managers with overall Project planning and control of installation processes which i thoroughly enjoy.
I am currently looking for a role with increased responsibility and opportunity for growth and career advancement in the future.
• Head Barista and front of house service
• Maintained a high standard of food and beverage service
• Food and beverage order processing on a daily basis and stock taking on a monthly basis
• Food manufacturing, portioned and quality controlled
• FIFO interstate franchise store trainer.
• Head Barista and Qualified Barista trainer
This includes Professionally training staff across 3 states in occupational health and safety, food safety, liquor licensing and daily running of franchise stores including front of house, back of house, rosters, banking and order processing.
• Overseeing daily schedules and productivity
• Training cafe employees to consistently exceed customers expectations
• Manufactured food and prepared beverages, maintaining a high standard throughout
• Overseen the daily schedule and directing the front of house staff
• Order processing on a daily basis and stock taking on a monthly basis