TeAo Marama Watene
Kaiwaka
Summary
Dynamic Customer Service Representative with a proven track record at BNT, excelling in customer relationship management and conflict resolution. Skilled in processing orders and educating clients on product features, I foster strong customer engagement, driving repeat business and enhancing satisfaction through effective communication and personalized support.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Customer Service Representative
BNT
Morningside
04.2025 - Current
- Assisted customers with inquiries about products and services.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
Customer Service Representative
Repco
Whangarei
12.2023 - 12.2024
- Assisted customers with inquiries about products and services.
- Processed customer orders and maintained accurate records.
- Resolved customer complaints through effective communication and problem-solving.
- Educated customers on product features and benefits.
Education
Whangarei Girls High School
Whangarei , Northland Skills
- Customer relationship management
- Conflict resolution
- Order processing
- Product education
- Effective communication
- Sales support
- Customer engagement
References
References available upon request.
Timeline
Customer Service Representative
BNT
04.2025 - Current
Customer Service Representative
Repco
12.2023 - 12.2024
Whangarei Girls High School