TeAorangi Ripia
Rotorua,Bay of Plenty
Summary
I am an experienced professional with a strong foundation in understanding Court processes, having worked for the Ministry of Justice for over 7 years, including experience as a Court Registry Officer, Criminal and Youth Case Manager, a Trainer for the Ministry of Justice National Office but based in Hamilton and now currently as a Kaiārahi - Family Court Navigator. I am a proven expert in managing complex cases. Conducting thorough research and supporting my community with understanding the processes of the Family Court. I have the ability to handle high-pressure situations and maintain ethical standards. I am committed to pursuing a legal education at Waikato University to further develop my skills and to also fill a gap I currently see in my community. My passion is my whānau and community and I work to serve to see the betterment of my Whānau, my Iwi and my Hapori.
Overview
13
13
years of professional experience
Work History
Kaiārahi – Family Court Navigator
Ministry of Justice
07.2022 - Current
- Provide empathetic guidance and support to whānau navigating the family court system.
- Educate whānau on their rights, responsibilities, and available options within the Family Court, empowering them to make informed decisions.
- Where appropriate, access out-of-court services and support in the community to help whānau reach agreement about the care of their children
- Help whānau address any barriers that are preventing them from participating in Family Court proceedings
- Uphold high ethical standards in all interactions and upheld confidentiality in handling sensitive information.
- Work effectively and closely with community providers, social services and other stakeholders to help whānau involved in Family Court or looking for options to stay out of Family Court.
- Bridging the gap between the Courts & Community
Court Registry Officer - Criminal Court Taker
Ministry of Justice
10.2021 - 07.2022
- Managed and maintained court records, and documentation ensuring accuracy and confidentiality.
- Processed and filed legal documents, including warrants, and court orders, adhering to strict procedural guidelines,
- Coordinated court schedules and hearings, effectively liaising with Judges, Lawyers and Prosecuting agencies.
- Provided administrative support to Judges, Prosecutors and Lawyers during court sessions.
- Responded to inquiries from the Public, Counsel, and Prosecutors regarding court procedures and cases statuses.
- Maintained and updated court databases, ensuring all information was current and accurately recorded.
- Presided over hearings for procedural matters, such as applications for transfers, interim decisions and case management issues.
- Conducted Jury Selections, including administering questionnaires.
- Kept accurate records of Jury Selection, including Juror details, selection outcomes, and any challenges or exemptions.
Trainer - Secondment
Ministry of Justice
03.2021 - 10.2021
- Delivered training programs for new Ministry of Justice Staff members on regulations, policies and operational protocols.
- Conducted training sessions in person and through online platforms ensuring accessibility and engagement.
- Evaluated training effectiveness through assessments, feedback mechanisms and performance metrics.
- Stayed current with legal reforms, procedural updates, and best practices to incorporate into training programs.
- Facilitated interactive learning sessions fostering engagement and knowledge retention among Ministry of Justice Staff.
- Managed training logistics, including scheduling, venue arrangements, and participant registrations.
Court Registry Officer - Criminal Case Manager
Ministry of Justice
09.2020 - 03.2021
- Managed and maintained court records and documentation for Category 2 and 3 matters heading to a Jury Trial, ensuring accuracy and confidentiality.
- Processed and filed legal documents, including warrants, and court orders, adhering to strict procedural guidelines,
- Coordinated court schedules and hearings, effectively liaising with Judges, Lawyers and Prosecuting agencies.
- Provided administrative support to Judges, Prosecutors and Lawyers.
- Responded to inquiries from th Public, Counsel, and Prosecutors regarding court procedures and cases statuses.
- Maintained and updated court databases, ensuring all information was current and accurately recorded.
- Facilitated the efficient operation of court processes by streamlining administrative tasks.
Court Registry Officer, Tokoroa DC - Secondment
Ministry of Justice
03.2020 - 09.2020
- Managed court records and documentation for Criminal and Youth cases, ensuring accuracy and confidentiality.
- Processed legal documents including warrants, summons and court orders.
- Coordination court schedules and hearings, liaising with Judges, Lawyers, and Prosecution.
- Assisted in the preparation of courtrooms, ensuring all necessary materials and equipment were available.
- Provided administrative support to Judges, Counsel and Prosecution during court proceedings.
- Responded to inquiries from the Public, Counsel and Prosecution regarding court procedures and case statuses.
- Maintained and updated court databases, ensuring all information was current and accurately recorded.
- Facilitated the efficient operation of Court processes by streamlining administrative tasks and procedures.
- Ensured compliance with legal and regulatory requirements in all court related activities.
Multi-Jurisdictional Court Registry Officer
Ministry of Justice
04.2019 - 03.2020
- Managed counter queries and provided information for Criminal, Family, Civil, Disputes and Tenancy Matters.
- Assisted the public, lawyers, and other stakeholders with court procedures and requirements.
- Processed and filed court documents accurately and efficiently across multiple jurisdictions.
- Scheduled and coordinated court hearings for participants with warrants and participants needing transfers and adjournments.
- Responded to inquiries via phone, email, and in person, ensuring timely and accurate information.
- Ensured compliance with court rules, regulations and policies.
- Utilised court management system to track cases and update records.
- Created a training plan for new staff members entering the multi-jurisdictional team.
Court Registry Officer, Tokoroa DC - Secondment
Ministry of Justice
11.2018 - 04.2019
- Managed court records and documentation for Criminal and Youth cases, ensuring accuracy and confidentiality.
- Processed legal documents including warrants, summons and court orders.
- Coordination court schedules and hearings, liaising with Judges, Lawyers, and Prosecution.
- Assisted in the preparation of courtrooms, ensuring all necessary materials and equipment were available.
- Provided administrative support to Judges, Counsel and Prosecution during court proceedings.
- Responded to inquiries from the Public, Counsel and Prosecution regarding court procedures and case statuses.
- Maintained and updated court databases, ensuring all information was current and accurately recorded.
- Facilitated the efficient operation of Court processes by streamlining administrative tasks and procedures.
- Ensured compliance with legal and regulatory requirements in all court related activities.
Multi-Jurisdictional Court Registry Officer
Ministry of Justice
11.2017 - 11.2018
- Managed counter queries and provided information for Criminal, Family, Civil, Disputes and Tenancy Matters.
- Assisted the public, lawyers, and other stakeholders with court procedures and requirements.
- Processed and filed court documents accurately and efficiently across multiple jurisdictions.
- Scheduled and coordinated court hearings for participants with warrants and participants needing transfers and adjournments.
- Responded to inquiries via phone, email, and in person, ensuring timely and accurate information.
- Ensured compliance with court rules, regulations and policies.
- Utilised court management system to track cases and update records.
Tour Guide
Kohutapu Lodge & Tribal Tours
01.2017 - 08.2017
- Guided visitors on an immersive cultural tour highlighting modern Māori, Māori heritage and the significance of colonisation for the little town of Murupara.
- Provided detailed historical and cultural information about the local area and community of Murupara.
- Demonstrated and explained alongside my whānau traditional Māori practices, including raranga, cooking and traditional games.
- Facilitated cultural workshops and interactive experiences for guests.
- Managed group dynamics and ensured a positive experience for all participants.
- Maintained a high level of safety and ensured compliance with health and safety regulations.
- Delivered exceptional customer service and addressed guests' questions and concerns.
- Promoted respect and understanding of Māori culture and the natural environment.
Māori Cultural Performer & Host
Tamaki Māori Village
09.2013 - 02.2017
- Lead and performed traditional Māori songs, dances and Haka to educate and entertain visitors.
- Supported the promotion of Māori culture and heritage through engaging storytelling and performances.
- Welcomed guests and provided cultural orientation for overnight Marae stays.
- Facilitated interactive cultural experiences, including traditional games and activities.
- Explained the significance of Māori customs, traditions, and protocols.
- Ensured the accurate and respectful representation of Māori cultural practices and values in all performances and interactions
- Ensured the comfort and safety of guests during their stay.
- Worked closely with other performers and staff to deliver cohesive and high-quality cultural experiences.
Delicatessen Assistant
New World Ōpōtiki
09.2014 - 03.2015
- Provided exceptional customer service by assisting customers with product selection and answering inquiries while maintaining high standards of food quality and presentation.
- Monitored stock levels, performed regular inventory checks.
- Maintained a clean and organized work environment, following health and safety regulations and proper food handling procedures.
- Worked effectively with team members and management to meet store goals and ensure smooth daily operations.
Māori Cultural Performer
Pohutu Cultural Group
09.2011 - 02.2014
- Engaged with diverse audiences, including international schools and tourists to foster understanding and appreciation of Māori culture.
- Passionately embodied and showcased the rich traditions and heritage of my Māori culture to international visitors, through Kapa Haka, storytelling,, waiata and poi.
- Actively contributed to the preservation and promotion of my cultural identity as a Māori.
- Entertained and educated audiences about the depth and significance of Māori, fostering cross-cultural understanding and appreciation.
Education
Te Pou Hono Ki Marae Ātea -
Te Whare Wānanga O Awanuiārangi
Whakatāne, NZ02.2017
National Certificate in Computing -
The New Zealand School of Tourism
Rotorua, NZ12.2013
National Certificate in Travel -
The New Zealand School of Tourism
Rotorua, NZ12.2013
Rotorua Girls High School
Rotorua11.2012
Skills
- Analytical Thinking
- Attention to Detail
- Case Management
- Communication Skills
- Interpersonal Skills
- Organizational Skills
- Problem Solving
- Technical Proficiency
- Adaptable
Personal Information
- Nationality: New Zealand Māori
- Driving License: Full
References
- Shayne Toa’fa, Ministry of Justice – Service Manager - Central Kaiārahi, (027) 2159191
- Cheryl Adams, Ministry of Justice – Service Manager – Rotorua Civil & Tokoroa, (027) 838 5509, (07) 921 7453 ext 57453
Timeline
Kaiārahi – Family Court Navigator
Ministry of Justice
07.2022 - Current
Court Registry Officer - Criminal Court Taker
Ministry of Justice
10.2021 - 07.2022
Trainer - Secondment
Ministry of Justice
03.2021 - 10.2021
Court Registry Officer - Criminal Case Manager
Ministry of Justice
09.2020 - 03.2021
Court Registry Officer, Tokoroa DC - Secondment
Ministry of Justice
03.2020 - 09.2020
Multi-Jurisdictional Court Registry Officer
Ministry of Justice
04.2019 - 03.2020
Court Registry Officer, Tokoroa DC - Secondment
Ministry of Justice
11.2018 - 04.2019
Multi-Jurisdictional Court Registry Officer
Ministry of Justice
11.2017 - 11.2018
Tour Guide
Kohutapu Lodge & Tribal Tours
01.2017 - 08.2017
Delicatessen Assistant
New World Ōpōtiki
09.2014 - 03.2015
Māori Cultural Performer & Host
Tamaki Māori Village
09.2013 - 02.2017
Māori Cultural Performer
Pohutu Cultural Group
09.2011 - 02.2014
Te Pou Hono Ki Marae Ātea -
Te Whare Wānanga O Awanuiārangi
National Certificate in Computing -
The New Zealand School of Tourism
National Certificate in Travel -
The New Zealand School of Tourism
Rotorua Girls High School
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