Catering Assistant
Lucas Perston
05.2024 - 07.2024
- Set up dining tables, place settings and stocked serving instruments.
- Resolved guest complaints professionally while maintaining composure and politeness.
- Provided support for other team members when needed during high-volume events.
- Maintained adherence to safe food handling and sanitation practices.
- Represented company with tidy and organized appearance and professional demeanor.
- Worked together with other servers to enhance guest service.
- Memorized menu items for each function and provided accurate descriptions to guests.
- Cleaned and sanitized equipment, utensils, and work areas to maintain health and safety standards.
- Maintained knowledge of menu items and offerings.
- Processed customers' payments via cash, card and mobile pay.
- Supported team members by regularly restocking supplies during slow periods.
- Communicated guests' special requests to kitchen staff.
- Participated in ongoing training programs to enhance skills and knowledge about industry.
- Put clean utensils and equipment in storage and noted any damages and items needing replacement.
- Performed basic food preparation tasks by washing, peeling and cutting fruits and vegetables.
- Provided excellent customer service by addressing client concerns promptly and professionally.
