Te Atarangi Wehipeihana
Paeroa,WKO
Summary
Friendly and motivated sales professional with experience in customer service, retail sales and working across a wide range of departments. Confident in building rapport with customers, understanding their needs and providing helpful product recommendations. Experienced in fast-paced retail environments, POS systems, cash handling and resolving customer concerns professionally. Reliable, approachable and eager to bring strong communication and a customer-focused attitude to a Sales Consultant role.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Customer Experience
Mitre 10 Mega
Gate Pa, Tauranga
07.2025 - 04.2026
- Resolved customer complaints promptly while ensuring a positive customer experience.
- Collaborated with other departments to develop strategies for improving the customer experience.
- Evaluated customer feedback surveys to identify opportunities for improvement in customer experience.
- Provided feedback on customer experience surveys to ensure satisfaction with service.
- Developed positive relationships with customers through friendly interactions.
- Organized stock room to maintain efficient inventory flow.
- Assisted with inventory counts to ensure accuracy.
- Maintained cleanliness of stock room to meet safety standards.
- Implemented safety protocols to ensure safe equipment handling. while handling equipment and materials.
Checkout Operator
Woolworths
Paeroa, Waikato
10.2022 - 02.2024
- Operated checkout registers efficiently for customer transactions.
- Assisted customers with product inquiries and payment options.
- Managed cash handling and balanced cash drawers at shift end.
- Maintained cleanliness and organization of checkout area.
- Shadowed colleagues to understand various departmental responsibilities of other departments to provide coverage and keep store operational.
Education
Open Polytechnic
07.2022 - 04.2024
Skills
- Customer service
- Complaint resolution
- Customer engagement
- Inventory management
- Cash handling
- Problem solving
- Time management
- Team collaboration
Timeline
Customer Experience
Mitre 10 Mega
07.2025 - 04.2026
Checkout Operator
Woolworths
10.2022 - 02.2024
Open Polytechnic
07.2022 - 04.2024