Te Aute Kerrison
Mount Roskill,AUKLAND
Summary
At Foxie Style, I excelled as a Hair Assistant, enhancing salon revenue through effective upselling and maintaining high standards of hygiene. My expertise in client consultation and professional communication significantly boosted client satisfaction. I thrived in a team-oriented environment, contributing to a seamless service experience and fostering client engagement with a keen eye for industry trends.
Overview
5
5
years of professional experience
Work History
Hair Assistant
Foxie Style
03.2020 - Current
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Assisted in increasing salon revenue by effectively upselling products and services during appointments.
- Collaborated with team members to deliver consistent, high-quality service across all client interactions.
- Meticulously sanitized all tools after each use according to industry standards to maintain a hygienic working environment.
- Performed thorough consultations with each client to accurately assess their hair needs before beginning any treatment or service.
- Implemented ongoing education in industry trends and techniques, elevating overall service quality offered within the salon.
- Enhanced client satisfaction by providing personalized hair care recommendations based on individual needs.
- Efficiently handled administrative tasks such as processing payments, updating client records, and confirming appointment bookings.
- Assisted with inventory management duties to ensure adequate stock levels of essential products and tools were maintained at all times.
- Contributed to positive customer experiences by engaging in friendly conversation and building rapport.
- Developed strong product knowledge to confidently recommend suitable hair care solutions for clients'' specific concerns.
- Effectively managed appointment scheduling to optimize stylist availability and minimize downtime between clients.
- Demonstrated attention to detail when performing tasks such as shampooing, conditioning, and blow-drying client''s hair.
- Maintained a clean and organized workspace, ensuring a welcoming environment for clients and staff.
Education
N/A - NCEA Level 2
Marist College
31 Alberton Ave 12.2021
Skills
Client Consultation Expertise
Front Desk Checkout Efficiency
Team-Oriented Approach
Client Engagement
Professional Communication Practices
Timeline
Hair Assistant
Foxie Style
03.2020 - Current
N/A - NCEA Level 2
Marist College
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