Teebea Taake Taniera
Witherlea,Blenheim
Summary
Driven Office Assistant with a proven track record at Value City Tarawa, where I enhanced office efficiency through meticulous file organization and streamlined payroll processes. Skilled in customer service and data archiving, I significantly contributed to smoother operations and improved staff satisfaction. My positive attitude and dedication to results set me apart.
Overview
17
17
years of professional experience
Work History
Office Assistant
Value City Tarawa
Kiribati Island
07.2013 - 12.2020
- Enhanced office efficiency by organizing files, and maintaining a clean workspaces.
- Data entry
- Staff payroll
- Delivery truck examiner
Retail Shop Assistant
Fern Trading
Kiribati Island
03.2004 - 10.2005
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer complaints and issues in a professional manner to maintain positive relationships.
- Achieved sales targets by effectively promoting store products and upselling items when appropriate.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Organized shelves to remove slow moving items and add new merchandise.
- Completed daily tasks accurately and on-time to support shop needs.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
Education
St Louis High School
Kiribati Island Kiribati Institute of Technology
Kiribati Island Skills
- Customer Service
- Positive Attitude
- File Organization
- Filing and data archiving
- Invoice Processing
- Payment Processing
- Payroll Processing
- Delivery Scheduling
- Expense Reporting
- Bank Deposit Reconciliation
Languages
Kiribati
Native or Bilingual
English
Limited Working
Timeline
Office Assistant
Value City Tarawa
07.2013 - 12.2020
Retail Shop Assistant
Fern Trading
03.2004 - 10.2005
St Louis High School
Kiribati Institute of Technology