Tegan Boxsell
Summary
Talented administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking of outside-the-box creative solutions.
Overview
5
5
years of professional experience
Work History
Emergency Department Administrator
CCDHB
08.2022 - Current
- Meeting and greeting all patients and visitors.
- Registering patients in a fast paced and acute environment.
- Dealing with ambiguous situations.
- Computerized office activities, maintained patient communications, and tracked records through delivery.
- Collected, arranged, and input information into database system.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Stock Coordinator
Superette
11.2020 - 08.2022
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Performed inventory control, such as counting and stocking merchandise.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Assistant Manager
Mischief Shoes
07.2019 - 11.2020
- Communicated with managers of other departments to maintain transparency.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Promoted to Assistant Manager after only 4 months with company.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
NCEA Level 2 -
Marlborough Girls
Blenheim 11.2013
Skills
- Managerial experience
- Administration experience
- Overseeing employees
- Customer service optimization
- Maintaining standards
- Time management
- Spreadsheets
- MS Office
- Orientation and Training
- Data Confidentiality
- Administrative and Clerical Support
References
Lisa Bottin (Team Leader) CCDHB - Wellington Hospital Emergency department
027 237 7516
Lisa.Bottin@ccdhb.org.nz
Pranat Sharma (Manger) CCDHB - Wellington Hospital Emergency department
027 362 8246
Pranat.Sharma@ccdhb.org.nz
Jaime Markland (Manager) - Superette
027 343 1678
Timeline
Emergency Department Administrator
CCDHB
08.2022 - Current
Stock Coordinator
Superette
11.2020 - 08.2022
Assistant Manager
Mischief Shoes
07.2019 - 11.2020
NCEA Level 2 -
Marlborough Girls
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