Tegveer Singh Puni
Auckland,Coatesville
Summary
Highly motivated and detail-oriented Supply Chain graduate with a strong background in sales operations and billing. Proven ability to manage and streamline billing processes, provide analytical support, and maintain high levels of customer satisfaction. Seeking to leverage my skills and experience in a Demand and Supply Planner role to contribute to organizational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Billing Specialist
Westcon-Comstor
2024.03 - Current
- Delivered exceptional customer service to internal and external stakeholders
- Managed complex billing requirements across multiple vendors and customers
- Became the subject matter expert in billing invoicing and reporting for resellers/vendors
- Prepared business analytics and operational reviews as required
- Assisted with monthly reporting activities and end-of-month operations tasks.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Developed and maintained billing procedures to make timely payments.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Worked with multiple departments to check proper billing information.
Sales Operations Intern
Westcon-Comstor
2023.04 - 2024.03
- Processed customer orders and placed orders with vendors within SLAs
- Managed order entries, pricing management, and inventory management tasks
- Collaborated with internal teams to ensure seamless order processing and customer satisfaction
- Provided daily reports and analyses to meet customer and vendor requirements
- Assisted with preparation of operational reviews and business analytics.
Education
Masters in Supply Chain Management - Supply Chain
Auckland University of Technology
02.2024
Bachelors in Industrial Engineering -
RCOEM
05.2022
Skills
- Technical Proficiency: Advanced Excel, SAP, Power BI
- Analytical Skills: Proficient in statistics, forecasting methods, and financial analysis
- Process Improvement: Identifying opportunities, implementing automation, and maintaining process documentation
- Customer Service: Maintaining high levels of customer satisfaction and managing customer inquiries efficiently
Certification
- Six Sigma: Define and Measure
- Applied Scrum for Agile Project Management
- Python Basics for Data Science
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Projects and Achievements
- Order Management Optimization: Enhanced the order processing system at Westcon-Comstor by developing advanced Excel and VBA scripts to automate processes and improve order accuracy.
- Billing Process Improvement: Introduced new billing workflows at Westcon Comstor, conducted gap analysis, and process improvements.
References
Available upon request.
Timeline
Billing Specialist
Westcon-Comstor
2024.03 - Current
Sales Operations Intern
Westcon-Comstor
2023.04 - 2024.03
Masters in Supply Chain Management - Supply Chain
Auckland University of Technology
Bachelors in Industrial Engineering -
RCOEM
- Six Sigma: Define and Measure
- Applied Scrum for Agile Project Management
- Python Basics for Data Science
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