Teina Connor
Auckland,AUK
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ecomerce Manager
reduced to clear
Onehunga, Auckalnd
12.2024 - Current
- Maintained accurate records of orders placed online.
- Coordinated with marketing team to create promotional campaigns for products and services.
- Provided technical support related to e-commerce issues such as order processing or product availability inquiries.
- Resolved customer complaints regarding sales and service.
Store Manager
reduced to clear
Onehunga, Auckalnd
09.2024 - Current
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Updated POS system with new products and promotional offers.
- Prepared staff work schedules and assigned team members to specific duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Developed strategies to maximize sales and profitability.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Updated and maintained store signage and displays.
- Identified opportunities for cost savings through waste reduction initiatives.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Assistant Warehouse Manager
reduced to clear
Onehunga, Auckalnd
02.2023 - Current
- Supervised a team of employees working in the warehouse area.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Provided training on proper use of equipment and safety protocols.
- Implemented strategies for continuous improvement in all aspects of warehouse operations.
- Inspected equipment for functionality issues and arranged service actions when needed.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Education
Some College (No Degree) -
Manukau Institute of Technology
Auckland, NZSkills
- Storefront creation
- Online advertising
- Mobile commerce
- Order fulfillment
- Google analytics
- Sales strategy development
- Product management
- Inventory tracking
- Action planning
Certification
- counter balance forklift ( 1800kg )
Timeline
Ecomerce Manager
reduced to clear
12.2024 - Current
Store Manager
reduced to clear
09.2024 - Current
Assistant Warehouse Manager
reduced to clear
02.2023 - Current
Some College (No Degree) -
Manukau Institute of Technology
Similar Profiles
Zane DoddsZane Dodds
Retail Assistant at Reduced To ClearRetail Assistant at Reduced To Clear
Ross PihlRoss Pihl
Operations Manager - Senior Mortgage Consultant at Reduced Fee Mortgage Inc.Operations Manager - Senior Mortgage Consultant at Reduced Fee Mortgage Inc.
Gary TittleGary Tittle
High School Counselor at Clear Brook High School, Clear Creek I.S.D.High School Counselor at Clear Brook High School, Clear Creek I.S.D.