Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeping Attendant and Receptionist
Quest Queenstown
Queenstown , New Zealand
06.2025 - Current
Responded promptly to special requests from guests or management staff.
Disinfected surfaces using appropriate products and methods.
Reported any maintenance issues or safety hazards to supervisor immediately.
Organized supplies for use based on expected customer needs.
Removed trash, recycling and linens from rooms to transport to designated areas.
Prepared welcome packages for new hires.
Scheduled appointments for clients, customers, and other visitors.
Replenished supplies in guest rooms such as drinking glasses and bathroom amenities.
Sorted and counted linens and organized in storage areas.
Scheduled and confirmed appointments.
Sorted incoming mail and directed to correct personnel each day.
Updated and recorded customer or client information to maintain accounts.
Assisted guests with requests related to housekeeping services.
Kept records of room availability and occupancy rates.
Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Housekeeping Room Attendant
Grand Millennium hotels and resorts
Auckland CBD, Auckland
05.2023 - 04.2025
Checked rooms to ensure they met standards for cleanliness and tidiness.
Replenished room amenities according to established guidelines.
Provided guests with information on hotel services and room features.
Inspected all assigned rooms upon completion of cleaning duties.
Followed safety procedures when using chemical cleaners and power equipment.
Reported any maintenance issues or damage found in the guest rooms to supervisor.
Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
Waxed and polished wood furnishings to restore faded appearance.
Inspected furniture for damage or stains in between guest stays.
Duty Manager
Vandu International
Amravati , Maharashtra India
07.2020 - 04.2023
Provided training sessions for new staff members on company policies and procedures.
Scheduled and organized daily shift rotations for a team of up to 15 employees.
Organized employee appraisals, providing feedback where necessary.
Maintained accurate records of staff attendance, sales figures and stock levels.
Ensured compliance with local licensing laws and regulations relating to serving alcohol.
Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
Supervised cash handling procedures, ensuring that all transactions were processed accurately.
Developed and implemented strategies to improve customer service.
Complied with company policies, objectives and communication goals.
Housekeeping Room Attendant
AHS Hospitality with Wyndham Ramada Suites
Queenstown, Queenstown
01.2020 - 03.2020
Replaced dirty linens with clean items according to established standards of quality control.
Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Waxed and polished wood furnishings to restore faded appearance.
Monitored cleanliness of lobby, swimming pool and other common areas.
Reported damage or theft of hotel property to management.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
Housekeeping Room Attendant
Hotel Ashok
Nagpur, Nagpur
11.2018 - 08.2019
Cleaned guest rooms, including vacuuming carpets and dusting furniture.
Maintained cleaning cart with supplies, such as fresh linens and towels.
Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
Kept up-to-date records of items cleaned in each room.
Communicated effectively with team members about daily assignments and task progress.