Summary
Overview
Work History
Education
Skills
Certification
References
Personal Information
Timeline
Generic

Tejbir Singh

Auckland,New Zealand

Summary

Operations Manager with extensive experience at Z Energy, specializing in strategic planning and cost analysis. Proven ability to optimize procedures, resulting in enhanced efficiency and significant cost reductions. Skilled in team building and employee training, fostering high performance and adherence to health and safety standards. Dedicated to providing exceptional customer service and operational excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Manager

Z Energy
Auckland
01.2010 - Current
  • Leading operation of cluster of sites for Z Energy
  • Responsible for procurement, training of staff for these sites
  • Monitoring employee performance and optimised procedures to reduce business costs
  • Cost Analysis and estimation of projects
  • Managing day to day banking for the business
  • Preparing daily, weekly and monthly reports for senior management
  • Designing and implementing Health and Safety guidelines for the sites
  • Handling day to day operations management of the business
  • Knowledge of Employees Relationship Act 2000
  • Solely responsible for planning and executing revenue increasing policies
  • Ensured customer issues or complaints are handled with utmost importance
  • Handling site and employee audits
  • Overseeing the disciplinary meetings for employees

Owner Operator

Navtej Trading Limited
Auckland
07.2019 - 07.2021
  • Lead, supervised, hired, trained and coached a team of six
  • Managing day to day operation of the business
  • Making purchasing decisions
  • Payroll
  • IRD filing
  • Managing customer accounts
  • Planned and implemented advertising campaigns and branding strategies
  • Managed stock ordering, basic accounting for store

Site Manager

Shell
Auckland
01.2009 - 01.2010
  • Stock purchase and procurement for the site
  • Training junior members
  • Setting up the roasters for the staff
  • Ensuring H&S procedures are followed on site
  • Customer handling and management
  • Liaison with the management by submitting reports daily, weekly and monthly
  • Implementing new operational processes and procedures as prescribed by the higher management
  • Maintenance of cleanliness, housekeeping of the site
  • Monitoring and implementing new procedures to reduce wastage at the site
  • Food safety management

Education

Graduate Diploma - Business Management

Auckland University of Technology
Auckland
01.2009

Bachelors - Law

Guru Nanak Dev University
01.2007

Skills

  • Strategic planning
  • Risk management
  • Payroll administration
  • Talent acquisition
  • Performance monitoring
  • Roster management
  • Microsoft Office proficiency
  • EFTPOS operations
  • Employee relations knowledge
  • Stock procurement
  • Food safety compliance
  • Health and safety regulations
  • Employee training and development
  • Complaint resolution
  • Adaptability and learning
  • Problem-solving skills
  • Time management expertise
  • Attention to detail
  • Organizational skills
  • Proactivity
  • Operations management
  • Cost analysis
  • Procurement processes
  • Project management
  • Customer service excellence
  • Financial reporting
  • Team building strategies
  • Inventory management
  • Regulatory compliance oversight
  • Staff development initiatives

Certification

  • First Aid handler
  • HASO approved handler
  • Retail level 4 Certificate

References

Available on Request

Personal Information

Total Experience: 15 Years’ experience in management, 10+ years of Human Resource management

Timeline

Owner Operator

Navtej Trading Limited
07.2019 - 07.2021

Operations Manager

Z Energy
01.2010 - Current

Site Manager

Shell
01.2009 - 01.2010

Graduate Diploma - Business Management

Auckland University of Technology

Bachelors - Law

Guru Nanak Dev University

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Tejbir Singh