Tejinder Singh
Auckland,AUK
Summary
Accomplished leader with expertise in team leadership and customer service, honed at Woolworths Group. Enhanced customer satisfaction by overhauling service protocols, achieving improved scores. Skilled in workforce management and decision-making, with a proven track record in mentoring and developing future leaders. Adept at optimizing operations and reducing waste through strategic planning and execution.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Availability- Operational Specailalist
woolworths
New Market, Auckland
09.2025 - Current
- Managed inventory control processes to ensure accurate stock levels.
- Conducted regular audits to verify inventory accuracy and compliance.
- Coordinated with suppliers to maintain timely product deliveries.
- Utilized inventory management software for tracking and reporting.
- Trained new staff on inventory procedures and best practices.
- Collaborated with team members to streamline receiving and shipping operations.
- Performed scheduled inventory counts and supply audits.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Achieved cost-savings by developing functional solutions to problems.
Assistant Longlife Manager
Woolworths Group
10.2019 - 09.2025
- Supported team in daily operations and learned essential management practices.
- Assisted in developing project plans and timelines to meet organizational goals.
- Coordinated communication between departments to ensure alignment on objectives.
- Participated in training sessions to enhance leadership skills and operational knowledge.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Led team in daily operations and customer service initiatives.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Site Supervisor
the Clean
03.2018 - 02.2020
- Supervised daily operations, ensuring compliance with safety regulations and industry standards.
- Coordinated project schedules, optimizing resource allocation and workflow efficiency.
- Led a team of workers, providing training and mentorship to enhance skills and productivity.
- Implemented quality control measures, identifying areas for process improvement and cost reduction.
Education
Bachelor of Science - Software Engineering
ATC Vision College
East Tamaki, NZ05-2019
Bachelor of Science - Web Design
ATC Vision College
East Tamaki, NZ08-2018
Graduate Diploma in Networking And Cyber Security - Information And Communication Technology
UNITEC Institute of Technology
Auckland, NZSkills
- Customer service
- Team leadership
- Time management
- Verbal and written communication
- Staff management
- Multitasking Abilities
- Documentation and reporting
- Workforce management
- First Aid/CPR
- Planning
- Interpersonal communication
- Active listening
- Inventory management
- Analytical and critical thinking
Certification
- Class 2 full
- Class 4 learners
- Forklift
- First Aid
- Health and safety
- food safety
Languages
English
Punjabi
Hindi
Timeline
Availability- Operational Specailalist
woolworths
09.2025 - Current
Assistant Longlife Manager
Woolworths Group
10.2019 - 09.2025
Site Supervisor
the Clean
03.2018 - 02.2020
Bachelor of Science - Software Engineering
ATC Vision College
Bachelor of Science - Web Design
ATC Vision College
Graduate Diploma in Networking And Cyber Security - Information And Communication Technology
UNITEC Institute of Technology