Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
TEJIRI EKOKOTU

TEJIRI EKOKOTU

Summary

Logistics specialist with extensive experience in inventory management, order fulfillment, and supply chain coordination. Demonstrated ability to adapt to changing requirements while maintaining optimal stock levels. Expertise in warehouse operations and workflow efficiency, leading to improved productivity. Recognized for collaborative problem-solving skills that drive results.

Overview

6
6
years of professional experience

Work History

Storekeeper

ACE MALL
12.2023 - 01.2025
  • Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
  • Received product shipments and organized in stockroom storage area.
  • Maintained a safe working environment with strict adherence to safety protocols and guidelines.
  • Minimized losses due to spoilage or damage by implementing proper handling techniques and storage conditions for goods.
  • Monitored merchandise on shelves and in storage using inventory control system.
  • Welcomed customers to assist in selecting appropriate merchandise and products.
  • Assisted customers by answering questions and suggesting merchandise.
  • Tagged merchandise and neatly stocked on shelves and display areas.
  • Maintained high levels of customer service, addressing inquiries and resolving issues promptly.
  • Received, merchandised and arranged all shop items for visual display.

Attendant

CONOIL PETROL STATION
02.2022 - 08.2022
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Provided excellent customer service to customers by promptly responding to requests.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.

Customer Care Representative

SIXTH FINGER FARMS
09.2018 - 02.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Assisted call-in customers with questions and orders.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

DIPLOMA IN DATA PROCESSING - BSc COMPUTER SCIENCE

OLABISI ONABANJO UNIVERSITY , UNIVERSITY OF WAIKATO
10-2027

Skills

  • Call center management
  • Workforce planning
  • Complaint resolution
  • Task delegation
  • Inventory oversight
  • Warehouse operations
  • Store operations

Accomplishments

    Promoted to a senior supervisor role in 6 months working at ace mall

  • Supervised team of 10-15 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Full Professional

Timeline

Storekeeper - ACE MALL
12.2023 - 01.2025
Attendant - CONOIL PETROL STATION
02.2022 - 08.2022
Customer Care Representative - SIXTH FINGER FARMS
09.2018 - 02.2020
OLABISI ONABANJO UNIVERSITY - DIPLOMA IN DATA PROCESSING, BSc COMPUTER SCIENCE

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