Tej Kunwar Singh
Bulls
Summary
Achievement-driven professional targeting assignments in Sales, Marketing, Business Development, Customer Service & Retail Profile. Expert business strategist with a sound understanding of organizational development and sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Operations Manager
Wholesale Liquor
05.2019 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Class 4 Driver
Elee Workforce Limited
01.2023 - 07.2023
- Displayed keen attention to detail when securing loads using straps, chains or other restraints to prevent shifting during transit.
- Managed accurate logbooks detailing hours of service, mileage, and fuel consumption for regulatory compliance.
- Attended regular safety meetings to stay informed about best practices in the trucking industry.
- Collaborated with dispatchers for efficient route planning and prompt issue resolution.
- Collected delivery instructions to verify freight and routes for on-time delivery and adjusted routes based on changing conditions.
- Conducted regular maintenance checks on the vehicle, reporting any issues to management for timely repairs and minimizing downtime.
- Coordinated with team members during high-volume periods to optimize workflow efficiency.
Store Supervisor
Supervalue
11.2018 - 05.2019
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Assistant Store Manager
Station Road liquor
04.2017 - 11.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Truck driver
Sticks Building Supplies
10.2016 - 03.2017
- Picking and packing orders
- Loading trucks with fork
- Delivering timber to the customers.
- Excelled in navigation skills using GPS devices, maps, and relying on extensive knowledge of local roads.
- Increased team efficiency through effective communication, sharing route knowledge, and offering support during challenging situations.
- Demonstrated commitment to safety by adhering to all company policies and transportation regulations.
Courier Delivery Services
NZ Post
08.2014 - 09.2016
- Walk, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Load and unload vehicles with listed goods, ensuring all the required precautions with hazardous goods
- Collecting the information required for the products to be delivered and contact details of the recipients, including delivery instructions, communicated via telephone, two-way radio, or in person Plan and follow the most efficient routes for delivering goods.
Education
National Diploma in Business Level 5 & Level 6 - Business Managment
Edenz Colleges
Auckland02.2017
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Staff Training
- Planning and Implementation
- Staff Management
- Inventory Management
- Management
- Performance monitoring
Education And Certifications
- Diploma in Business Management
- Class 5 Full license
- Forklift License
- General Manager Certificate (Alcohol Act 2012)
References
Available on request
Timeline
Class 4 Driver
Elee Workforce Limited
01.2023 - 07.2023
Operations Manager
Wholesale Liquor
05.2019 - Current
Store Supervisor
Supervalue
11.2018 - 05.2019
Assistant Store Manager
Station Road liquor
04.2017 - 11.2018
Truck driver
Sticks Building Supplies
10.2016 - 03.2017
Courier Delivery Services
NZ Post
08.2014 - 09.2016
National Diploma in Business Level 5 & Level 6 - Business Managment
Edenz Colleges
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