Tekaokoro Takiro
Summary
Experienced with proven expertise in hospitality services, housekeeping knowledge, and front desk operations. Prepared to excel in maintaining cleanliness and comfort for guests. Excelled in enhancing customer satisfaction and maintaining high standards of cleanliness, showcasing exceptional problem-solving skills and a commitment to excellence. Skilled in sanitation, customer service, and attention to detail, ensuring welcoming and pristine atmosphere. Known for strong work ethic, effective communication, and focus on exceeding expectations.
Overview
1
1
year of professional experience
Work History
Housekeeping Room Attendant
The George Hotel
12.2018 - 08.2019
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Front Office Assistant
The George Hotel
08.2019 - 02.2020
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Directed phone inquiries, answered customer questions, and scheduled bookings.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
Education
Form Seven Art
William Goward Memorial College
Tarawa, Kiribati12-2017
Certificate - Hospitality And Services
The University of The South Pacific
Tarawa, Kiribati12-2018
Skills
- Reception duties
- Problem-solving skills
- Hospitality services
- Cleaning proficiency
- Housekeeping knowledge
Languages
English
Professional Working
Kiribati
Native or Bilingual
Interests
- Volleyball
- DIY and Home Improvement
- Baking and experimenting new recipes
- Personal Development and Self-Improvement
Timeline
Front Office Assistant
The George Hotel
08.2019 - 02.2020
Housekeeping Room Attendant
The George Hotel
12.2018 - 08.2019
Form Seven Art
William Goward Memorial College
Certificate - Hospitality And Services
The University of The South Pacific
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