Teleofa Mable Pele
Mt Wellington,AUK
Summary
I am a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. I am also experienced in fast-paced environments and adaptable to last-minute changes.
Overview
11
11
years of professional experience
Work History
Case Manager
Ministry of Social Development
Manurewa , Auckland
07.2022 - Current
- Evaluated client requirements, created customized service strategies, and tracked advancement in achieving objectives.
- Ensured client needs were met by facilitating clear and efficient communication between clients, families, caregivers, social services, and other agencies.
- Maintained regular contact with clients to track and assess their progress.
- Participated actively in educational activities aimed at improving proficiency in case management best practices.
- Assisted staff in implementing strategies for effectively handling clients with difficult behaviors.
- Coordinated the changeover process for clients shifting to other service providers.
Program Coordinator
Youthline Charitable Trust
Papatoetoe , Auckland
01.2018 - 01.2020
- Composed communications to inform employees of upcoming events or modifications in policies.
- Ensured seamless coordination and collaboration between external organizations and program partners in service delivery.
- Formulated an action plan to achieve specific targets leading to successful implementation.
- Successfully oversaw daily program activities in adherence to established policies and regulations.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Facilitated communication between team members by organizing regular meetings and conference calls.
- Coordinated professional development workshops for staff to enhance program delivery.
Youth Development Worker
Youthline Charitable Trust
Papatoetoe , Auckland
01.2014 - 01.2018
- Provided individual and group counseling to youth struggling with behavioral issues.
- Developed and implemented activities that addressed social, emotional, physical, and educational needs of youth.
- Assisted in the organization of recreational activities for youth to participate in.
- Collaborated with community partners to ensure access to services for clients.
Education
Some College (No Degree) -
Otahuhu College
Otahuhu, NZ12-2009
Skills
- Case Management
- Staff Management
- Program Development
- Decision-Making
- Relationship Building
- Organization and Multitasking
Referees
Referees can be provided upon request.
Timeline
Case Manager
Ministry of Social Development
07.2022 - Current
Program Coordinator
Youthline Charitable Trust
01.2018 - 01.2020
Youth Development Worker
Youthline Charitable Trust
01.2014 - 01.2018
Some College (No Degree) -
Otahuhu College
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