Telesia (Molly) Finau

Oversaw essential inventory control processes, ensuring efficiency in counting, weighing, labeling, sorting, and packing items. Directed the packing and loading of goods while maintaining high accuracy standards. Offered creative ideas and solutions to improve team performance and results. Employed barcode and RF scanners for precise inventory-level tracking. Kept databases updated to boost operational efficiency. Developed effective solutions to tackle challenges and build confidence within the team. Coordinated tasks to enhance productivity in a team-oriented environment. Managed inventory and supplies to guarantee the availability of materials when necessary. Safely and effectively operated a range of machinery and tools. Collaborated effectively with team members to increase workplace productivity. Provided support and direction to colleagues to foster a cooperative work atmosphere.

Commenced career as dry store picker and packer, advancing to Supervisor within two months.
Managed inventory control, including counting, weighing, labeling, sorting, packing, and unpacking goods.
Ensured accuracy in shipments by rigorously verifying quantities prior to packing.
Prioritized customer satisfaction by providing knowledgeable service and resolving issues promptly.
Listened to customer needs and addressed concerns effectively.
Coordinated with internal teams to deliver tailored solutions.

Rapidly advanced from night shift assistant to supervisor within four months, highlighting adaptability.

Maintained a safe working environment through strict adherence to safety regulations.

Proactively managed customer complaints to ensure satisfaction and uphold brand integrity.

Enhanced collaboration by coordinating workflow processes across departments.

Scheduled staff effectively, ensuring adequate coverage during busy times and special projects.

Facilitated weekly team meetings to evaluate progress, resolve issues, and outline future steps.

• Received recognition from management for exceptional customer service performance.