Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Reference
Timeline
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Temata Pau'u

Otara, Auckland,New Zealand

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Leader - Support Worker

Te Anua Nua Trust
09.2022 - Current
  • Led team in achieving project milestones through effective communication and collaboration.
  • Streamlined operational workflows, enhancing efficiency and reducing turnaround times.
  • Mentored junior staff, fostering their professional growth and improving team performance.
  • Implemented training programs to elevate skill levels and ensure compliance with industry standards.
  • Provided individualized support to clients, enhancing daily living skills and promoting independence.
  • Assessed client progress regularly, modifying care plans based on ongoing evaluations and feedback.
  • Facilitated group activities that fostered social interaction and improved community integration for clients.
  • Provided compassionate support to individuals experiencing mental health challenges.
  • Advocated for client needs, ensuring access to resources and community services.

Support Worker

Pathways
02.2022 - 09.2022
  • Supported individuals with facility-based planned activities in home and community settings.
  • Supervised community outings, enabling clients to achieve maximum personal independence.
  • Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
  • Established and maintained community resources and referral index to promote supportive services.
  • Developed and maintained relationships by modeling prosocial behaviors in community.
  • Organized staff scheduling to support community-based programming.
  • Managed caseload hours and established routines to support and provide quality care.
  • Educated clients and community members about mental or physical illness, substance abuse, medication-assisted treatment and available community resources.

Corrections Officer

Department of Corrections
11.2020 - 02.2022
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained appropriate control, security and well-being over those detained.
  • Attended regular trainings and maintained appropriate certifications.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.

Community Support Worker

NZ Care
02.2017 - 10.2020
  • Supported individuals with facility-based planned activities in home and community settings.
  • Supervised community outings, enabling clients to achieve maximum personal independence.
  • Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
  • Assisted clients with establishing short-term goals to live successfully in community.
  • Wrote and typed succinct file notes to maintain good record keeping.
  • Prepared individualized service plans, driving measurable objectives and action plans.

Education

Bachelor of Social Service - Mental Health/ Health And Wellbeing

Otago Polytechnic
Auckland, NZ
11-2026

Cookery Level 5 - Culinary Arts

Manukau Institute of Technology
02.2017

Health Care Assistant Level 4

Manukau Institute of Technology
08.2013

Skills

  • Pau'uTemata
  • Experienced with Mental health, Vulnerable whaiora
  • Daily living assistance
  • Documentation skills
  • Emotional awareness
  • Multitasking
  • Relationship building
  • Good work ethic
  • People skills
  • Reliable & trustworthy
  • Friendly, positive attitude
  • Restraint techniques
  • Excellent problem solver
  • Behavioral disorders familiarity
  • Observation

Certification

  • Licensed COA Security Officer - PSG, CC, PRG
  • Clean Full Drivers License
  • First Aid
  • City & Gills Level 5
  • HSA Level 4

Education and Training

other,other

Reference

Logo Ott

Co-ordinator

Pathways

0273508622

Sieni

Manager

Department of Corrections

02102590210

Timeline

Team Leader - Support Worker

Te Anua Nua Trust
09.2022 - Current

Support Worker

Pathways
02.2022 - 09.2022

Corrections Officer

Department of Corrections
11.2020 - 02.2022

Community Support Worker

NZ Care
02.2017 - 10.2020

Cookery Level 5 - Culinary Arts

Manukau Institute of Technology

Bachelor of Social Service - Mental Health/ Health And Wellbeing

Otago Polytechnic

Health Care Assistant Level 4

Manukau Institute of Technology
Temata Pau'u