Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Communication Skills
Timeline
Generic

Tematangi Marama

Favona,NEW ZEALAND

Summary

Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

27
27
years of professional experience

Work History

Security Supervisor

Port Of Auckland Securiy
CBD, Auckland
01.2019 - Current
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Reviewed incident reports submitted by subordinates for accuracy and completeness.
  • Monitored security operations to ensure compliance with established procedures and standards.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.

CCTV Controller

Auckland Ports Security
Auckland, NEW ZEALAND
01.2017 - Current
  • Company Overview: First Security.
  • CCTV Controller. -
  • Monitored CCTV cameras and equipment to detect suspicious activities or persons.
  • Transportation
  • Gatehouse Operator
  • First Security.
  • Maintained accurate logs of all surveillance activities, including system malfunctions and maintenance issues.
  • Access Card - Issuing Port Access ID Cards.

Senior Security Officer

COVER GIRL
Cairns, AUSTRALIA
01.2012 - 01.2016
  • Internal & External Onsite Control
  • Staff Safety & Assistance
  • Patron & Customer Care
  • Noise Control

Security Supervisor

COURT HOUSE
Cairns, AUSTRALIA
01.2010 - 01.2012
  • Company Overview: Bar & Restaurant
  • Contractual Obligations to Clients
  • Unlocking premise and lock up of premises
  • Internal and External Patrols of premises
  • Noise Control
  • Escort Staff safely to vehicles and around premises
  • Bar & Restaurant

Senior Security Officer

ARMOURGUARD
Auckland, NEW ZEALAND
01.2006 - 01.2010
  • Onsite Premises Sentry
  • Administration Assistance in Penrose Head Office
  • Head Office Monitoring System

Security Officer

TSSL
Auckland, NEW ZEALAND
01.1998 - 01.2005
  • On Call - Patrols
  • Onsite security

Education

Upskills - First Skills Towards OQT Programme

First Security
Auckland, NEW ZEALAND
01.2018

Certificate II in Hospitality - Provide Responsible Service of Alcohol

oet.edu.au - Express Online Training National Provider
Queensland, AUSTRALIA
04.2015

Statement of Attainment - Work safety in the construction industry

Narbil Training & Consulting Services
Gladstone South, Queensland, AUSTRALIA
08.2011

Certificate II in Security Operations - Security Officer (Unarmed), Crowd Controller, Senior First Aid: Workplace First Aid (Level 2)

Asset Training Australia
Queensland, AUSTRALIA
08.2011

National Certificate Security - Level 2 & 3

ETITO - Supporting Industry Training & TSSL
Auckland, NEW ZEALAND
09.2001

Certificate of Attendance - 5 Day Training: Initial Training for Competent Security Officers

TSSL - Training Systems and Solutions Ltd
Auckland, NEW ZEALAND
01.1998

Skills

  • Employee training
  • Incident investigation
  • Access control
  • Customer service
  • Emergency response
  • Report writing
  • Team leadership
  • Daily status reports
  • Problem solving
  • Call Centre Roster & Monitoring & Surveillance
  • Staff Management & Leadership Operations
  • Report Analysis & Documentation
  • CCTV experience
  • Surveillance systems
  • Alarm monitoring
  • Staff scheduling

References

  • Dawn PAHI, 2IC Supervisor - Auckland Port Security, 021 0283 2167
  • Kevin DE ROMA, Owner: Cover Girl, 77 Lake Street, Cairns, Queensland, AUSTRALIA, 04 176348 94
  • James TEE, Owner: QSP - Queensland Security Provider, Cairns, Queensland, AUSTRALIA, 04 176428 65
  • Tekura JOHN, Community Support Worker, SPECTRUM CARE, (09) 2757 4089, 021 1424 628, Tekura.john@spectrumcare.org.nz

Leadership Experience

I am a Natural Coaching Leader - I lead by example through encouraging and developing individual member strengths for their betterment and the company.

Communication Skills

I am a Natural Peoples' Person with great interpersonal and social skills. I am an Active Listener, Multitasker, Critical thinker and fluent in the English and Cook Islands Maori languages both spoken and written.

Timeline

Security Supervisor

Port Of Auckland Securiy
01.2019 - Current

CCTV Controller

Auckland Ports Security
01.2017 - Current

Senior Security Officer

COVER GIRL
01.2012 - 01.2016

Security Supervisor

COURT HOUSE
01.2010 - 01.2012

Senior Security Officer

ARMOURGUARD
01.2006 - 01.2010

Security Officer

TSSL
01.1998 - 01.2005

Upskills - First Skills Towards OQT Programme

First Security

Certificate II in Hospitality - Provide Responsible Service of Alcohol

oet.edu.au - Express Online Training National Provider

Statement of Attainment - Work safety in the construction industry

Narbil Training & Consulting Services

Certificate II in Security Operations - Security Officer (Unarmed), Crowd Controller, Senior First Aid: Workplace First Aid (Level 2)

Asset Training Australia

National Certificate Security - Level 2 & 3

ETITO - Supporting Industry Training & TSSL

Certificate of Attendance - 5 Day Training: Initial Training for Competent Security Officers

TSSL - Training Systems and Solutions Ltd
Tematangi Marama