Temba Mbangwa
Auckland
Summary
Proven Telecommunications Technician with a solid background at UCG/Chorus, where I enhanced operational efficiency and system reliability through expert installation and maintenance. Skilled in route planning and problem-solving, I consistently ensure service excellence and safety, evidenced by a clean driving record and commendable team training initiatives. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Driver
Got Class 5 Driver License
Auckland, AUK
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Telecommunications Technician
UCG/Chorus
Auckland, AUK
12.2006 - Current
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Performed quality assurance on systems to confirm optimal performance.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
- Monitored network performance metrics using advanced tools, allowing proactive identification of areas needing attention or improvement.
- Performed routine system tests to identify potential problems before they escalate into larger issues affecting customers'' experiences.
- Implemented training programs to improve knowledge and skills of new technicians.
- Performed preventive maintenance of telecommunications equipment.
- Installed wiring, cabling and networking hardware on customer premises.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
Education
No Degree - Telecommunications
TelOne Training Centre
Zimbabwe03.1993
Skills
- Time Management
- Valid Driver's License
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- Flexible Schedule
- GPS and route planning
- Punctuality
- Traffic laws knowledge
- Safety Protocols
- Defensive Driving
- Vehicle Inspection
- Safety Management
- Route Planning
- Driving in Adverse Conditions
- Navigational Systems and GPS
- Vehicle inspections
- Clean Driving Record
- Transportation
- Traffic Law Observation
- Vehicle Maintenance
- Route Management
- Relationship Building
- Accident Prevention
- Adaptable driving techniques
- Inclement weather driving
- Basic vehicle repairs
- Heavy Lifting
- Confidentiality understanding
- Fuel Efficiency
- Schedule Management
- Transportation Regulations
Timeline
Telecommunications Technician
UCG/Chorus
12.2006 - Current
Driver
Got Class 5 Driver License
No Degree - Telecommunications
TelOne Training Centre