Temepara Hoko
Brisbane,QLD
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
10
10
years of professional experience
Work History
On Job Trainer
Air New Zealand
Auckland, NZ
11.2019 - 07.2026
- Due to Covid-19, I was made redundant in May 2020.
I returned in June 2021 to my role as an aircraft cleaner.
Responsible for the interior presentation and cleanliness of aircraft. - Became Service Delivery Leader (SDL) in 2023, overseeing service operations and team performance.
- Seconded to the role of On Job Trainer in 2025, responsible for onboarding new employees, facilitating workplace training, and upskilling existing staff to ensure operational competency and compliance
Store Person
Mainfreight
Auckland, NZ
06.2020 - 05.2021
- Operated warehouse equipment for efficient order fulfillment and shipping.
- Maintained inventory accuracy through regular stock checks and updates.
- Assisted customers with product inquiries and merchandise selection.
Safety Facilitator
Ocs Ltd
Auckland, NZ
10.2016 - 06.2020
- Managed x-ray operations to screen incoming passengers and luggage for biosecurity risks at Auckland International Airport.
Education
Hospitality -
NZMA
Auckland, NZ01-2016
High School Diploma -
James Cook High School
Auckland, NZ01-2012
Skills
- Employee development
- Onboarding processes
- Service operations oversight
- Problem solving
- Attention to detail
- Time management
- People management
- Warehouse logistics
- Packaging and labeling
- Picking and packing
- Warehouse operations
- Proactive problem solving
References
Andrew McLaughlin
BOH Training Lead, Air New Zealand
M: +64 27 1234410
E: andy.mclaughlin@airnz.co.nz
Roger Pokura
Team Manager, Air New Zealand
M: +64 21 974702
E: roger.pokura@airnz.co.nz
Timeline
Store Person
Mainfreight
06.2020 - 05.2021
On Job Trainer
Air New Zealand
11.2019 - 07.2026
Safety Facilitator
Ocs Ltd
10.2016 - 06.2020
Hospitality -
NZMA
High School Diploma -
James Cook High School