Temukisa Fetuao
Christchurch,New Zealand
Summary
Dedicated and outgoing Arts student with a strong work ethic and a passion for excellence. Possesses extensive experience in retail and hospitality, showcasing exceptional customer service skills. Passionate about streetwear and sneaker culture. Committed to driving sales and enhancing customer satisfaction. Strong communication abilities and a confident demeanor make me a valuable team player, while maintaining accountability for personal performance.
Overview
3
3
years of professional experience
Work History
Cafe Assistant
Coffee Culture The Crossing
Christchurch, New Zealand
12.2021 - Current
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints
- Coffee and food running
- Cleared table and bussed dishes to allow for quick setups.
- Utilized POS system for processing sales and refunds
Nightfill Team Member
The Warehouse
Christchurch, New Zealand
10.2023 - 03.2024
- Managed shelf restocking to ensure products were readily available for customers
- Organized and displayed incoming product deliveries on the shop floor, maintaining an appealing presentation
- Assisted customers in locating desired items, providing helpful guidance and information
- Conducted pricing tasks to ensure accurate product information for customers
- Maintained a clean and orderly store environment, contributing to a positive shopping experience.
Retail Assistant
The Athletes Foot
Northlands, Christchurch, New Zealand
10.2022 - 04.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Created price tags and merchandise signs for new items
- Used product knowledge to suggest items to match client needs
- Used POS system to process sales, returns, online orders and gift card activation
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Provided knowledge about different varieties of shoe brands including ascent
Education
Bachelor of Arts -
University of Canterbury
12-2025
NCEA LEVEL 1.2&3 ( Merit Endorsement) + University Entrance -
Christchurch Girls' High School
12.2020
Skills
- Leadership Skills
- Fast Learner
- Ability to Work Under Pressure
- Ability to Work in a Team
- Communication Skills
- Customer Service
- Time Management
- Serving and Bussing
- Handling Complaints
- POS system knowledge
Hobbies
- Music
- Thrifting
- Reading
Timeline
Nightfill Team Member
The Warehouse
10.2023 - 03.2024
Retail Assistant
The Athletes Foot
10.2022 - 04.2023
Cafe Assistant
Coffee Culture The Crossing
12.2021 - Current
Bachelor of Arts -
University of Canterbury
NCEA LEVEL 1.2&3 ( Merit Endorsement) + University Entrance -
Christchurch Girls' High School
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