Summary
Overview
Work History
Education
Drivers license
References
Timeline
Generic

Tepiu Tapasu Laulu

Weymouth,Auckland

Summary

I’m a dedicated and motivated single mother who has spent the past three years as a hands-on, full-time parent. I’m highly organized, punctual, and skilled at multitasking—qualities that translate well into the workplace. I bring with me valuable experience in both customer service and warehousing, and I’m always willing to learn, and take on new challenges. I’m committed to getting things done efficiently, and with attention to detail.

Overview

11
11
years of professional experience

Work History

Warehouse Picker

Kmart distribution Centre
Puhinui, Auckland
02.2020 - 08.2025
  • Picked and packed merchandise for distribution to retail locations.
  • Maintained a clean and organized work area to ensure safety compliance.
  • Loaded and unloaded shipments from trucks using pallet jacks.
  • Packaged items securely in boxes, bags or other containers before shipping.
  • Operated hand-held scanners to track product movement within the warehouse environment.

Customer Service Representative

Z energy
Bethlehem, Tauranaga
01.2017 - 12.2017
  • Assisted customers with inquiries and resolved issues effectively.
  • Processed orders and maintained accurate customer records in the system.
  • Supported training of new staff on customer service procedures and policies.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Prepared and served a variety of coffee beverages to customers.
  • Maintained cleanliness and organization of the coffee bar area.
  • Handled cash transactions and processed payments quickly.

Food Preparation Worker

Gate Gourmet
Airport Oaks, Auckland
12.2014 - 01.2016
  • Prepared food items according to strict safety and quality standards.
  • Followed standardized recipes to create consistent food products.
  • Participated in training new employees on food preparation procedures.
  • Worked in fast-paced, ever-changing environment.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Kept track of supplies used in the kitchen to ensure restocking when necessary.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Operated kitchen equipment like ovens, mixers, and slicers efficiently.

Education

NCEA Level3 -

Manurewa High School
Manurewa
12-2014

Some College (No Degree) - Electrical Trades

Manukau Institute of Technology
Auckland, NZ

Drivers license

  • Restricted.

References

References available upon request.

Timeline

Warehouse Picker

Kmart distribution Centre
02.2020 - 08.2025

Customer Service Representative

Z energy
01.2017 - 12.2017

Food Preparation Worker

Gate Gourmet
12.2014 - 01.2016

NCEA Level3 -

Manurewa High School

Some College (No Degree) - Electrical Trades

Manukau Institute of Technology

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Tepiu Tapasu Laulu