Te Rangimaria Wetini
Clyde North
Summary
Dynamic and detail-oriented professional with extensive experience at Direct Freight Express, excelling in package sorting and warehouse organization. Proven ability to enhance customer satisfaction through exceptional service and efficient cash handling. Recognized for time management skills and commitment to quality control, ensuring timely deliveries and operational excellence.
Overview
11
11
years of professional experience
Work History
Package Sorter
Direct Freight Express
Crestmead Brisbane
06.2022 - 08.2024
- Loading and unloading freight
- Moving freight between storage areas as instructed
- Scanning and documenting packages
- Marking packages for identification
- Moving freight around the warehouse manually and use of pallet jacks
- Repairing damage freight packaging
- Sorting packages into demographic cages
- Working in a timely manner for delivery trucks to make their required timeline
- Being self efficient and meeting deadlines
Retail Cashier
Frankston Bazzar
Frankston North
10.2019 - 09.2021
- Greeting customers
- Organized the checkout area to ensure all items were stocked properly.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Performed opening and closing duties such as setting up registers, counting cash drawers.
- Maintained clean, orderly and well-stocked register area.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Recognized by management for providing exceptional customer service.
Customer Service Representative
Kookaburra River Queen
Brisbane River
01.2014 - 07.2017
- Front of House Duties
- Greeted customers and provided menus.
- Processed payments accurately using cash registers or POS systems.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked back with customers throughout meal service to ensure satisfaction.
- Demonstrated knowledge of wine selection, pairings, vintages.
Skills
- Package sorting
- Freight handling
- Warehouse organization
- Inventory management
- Pallet jack operation
- Quality control
- Time management
- Customer service
- Cash handling
- Point-of-sale operation
- Attention to detail
References
References available upon request.
Timeline
Package Sorter
Direct Freight Express
06.2022 - 08.2024
Retail Cashier
Frankston Bazzar
10.2019 - 09.2021
Customer Service Representative
Kookaburra River Queen
01.2014 - 07.2017
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