Hi, I’m
Te Rangimarie Tahana
Manurewa,AUK
Summary
Positive attitude and personality with great interpersonal and relationship building skills, contributing to customer satisfactory and loyalty.
Dynamic and results-driven professional with a strong background in customer service and administration, notably at Dunkin' Donuts. Skilled in conflict resolution and time management, I excel in multitasking and maintaining high standards. Committed to fostering positive relationships and delivering exceptional service, I adapt quickly to changing environments while achieving organizational goals.
Education
Samala AcademyNewmarket, AUK
from Fashion Makeup Level 4
06.2022
Best Training Mauku, AUK
High School Diploma
11.2013
Overview
2023
years of professional experience
Work History
Dunkin' Donuts
Manager
Manurewa Cosmopolitan Club
Kitchen Hand
Maarte Catering
Barista
Spark Arena
Cashier
06.2022 - 02.2023
Job overview
- Welcomed customers and assessed needs to provide tailored assistance.
- Operated cash register, processing cash, check, and credit card transactions with high accuracy.
- Maintained balanced cash drawer, ensuring precise accounting at end of each shift.
- Resolved customer complaints professionally, enhancing relations and fostering loyalty.
- Worked flexible schedule and extra shifts to support business demands.
- Assisted customers with inquiries, delivering exceptional service that garnered positive feedback.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Raukura Hauora O Tainui
Admin
09.2018 - 04.2020
Job overview
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Skills
- Time management prioritised
- Great verbal and written communication
- Documentation and reporting
- Good at resolving conflicts
- Set high expectations of the work I deliver
- Can adapt to change
- Positive attitude with my team, staff, colleagues and most importantly, who I serve
- Multitasking abilities
Timeline
Cashier
Spark Arena
06.2022 - 02.2023
Admin
Raukura Hauora O Tainui
09.2018 - 04.2020
Manager
Dunkin' Donuts
Kitchen Hand
Manurewa Cosmopolitan Club
Barista
Maarte Catering
Samala Academy
from Fashion Makeup Level 4
Best Training
High School Diploma
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