Te Rau Aroha Hanley-Kupai
Tauranga,Bay Of Plenty
Summary
I am a punctual and motivated individual who can work in a busy environment and produce high standards of work. I am an excellent team worker and can take instructions from all levels and build up good working relationships with all my colleagues. I am flexible, reliable and possess excellent time keeping skills.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Retail Worker
New World
Opotiki, Bay of Plenty
12.2023 - 01.2025
- Operated cash register and processed transactions accurately.
- Maintained store appearance and organized merchandise effectively.
- Assisted customers with product selection and inquiries daily.
- Collaborated with team members to restock shelves promptly.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Greeted customers, identified their needs and provided assistance with product selection.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Education
Certified Beauty Therapist - Beauty Therapy Level 4
Toi Ohomai Institute
Tauranga , Bay of Plenty 02.2025 - 11.2025
Skills
- Beauty therapy
- Customer service
- Visual merchandising
- Team collaboration
- Fluent in Te Reo Māori
- Passion for continuous learning
- Edgar to learn new skill sets and knowledge
- Punctual
- Ability to adapt to any environment
Languages
English
First Language
Māori
Upper Intermediate (B2)
B2
Affiliations
I’m a very Family and Friend orientated being, I have a strong passion for Māori performing arts, I perform for an adult kapa haka group Ōpōtiki Mai Tāwhiti
References
References available upon request.
Timeline
Certified Beauty Therapist - Beauty Therapy Level 4
Toi Ohomai Institute
02.2025 - 11.2025
Retail Worker
New World
12.2023 - 01.2025