Teresa Berkett
Richmond,Nelson
Summary
Goal-oriented retail and factory supervisor with a proven track record at Connings Holdings Ltd, excelling in employee training and inventory management. Adept at implementing point-of-sale systems and enhancing customer service, I consistently drive operational efficiency and foster a positive team environment, ensuring compliance with safety protocols and achieving organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Connings Holdings Ltd
Nelson, Nelson
11.2021 - 06.2025
- Implemented new technologies into the retail environment, such as point-of-sale systems.
- Participated in fortnightly meetings with upper management to discuss store objectives and initiatives.
- Provided guidance to staff members regarding customer service techniques and problem resolution strategies.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
- Trained new employees on store policies, customer service techniques, and sales procedures.
- Assisted in training new employees on product knowledge, customer service and cash handling procedures.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
Factory Supervisor
Ewings
Hope, Nelson
10.2013 - 10.2021
- Trained new employees on proper use of machinery and safety protocols.
- Ensured that all machines were running properly at all times.
- Maintained accurate records of employee performance, attendance, and training.
- Developed and implemented operational procedures to ensure compliance with safety regulations.
- Monitored inventory levels to ensure sufficient materials for production.
Event Coordinator & Bar Manager
Moutere Hills Community Centre
Upper Moutere, Tasman
07.2008 - 09.2013
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
- Provided on-site support during the day of the event including problem solving if necessary.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Distributed food to service staff for prompt delivery to customers.
Education
Nayland College
Skills
- Point-of-sale systems
- Inventory management
- Employee training
- Cash handling
- Customer service
- Sales techniques
- Time management
- Food safety
- Menu development
Certification
- First Aid Certificate
- Bar Managers Certificate
- Forklift Operator Certificate
References
References available upon request.
Timeline
Retail Supervisor
Connings Holdings Ltd
11.2021 - 06.2025
Factory Supervisor
Ewings
10.2013 - 10.2021
Event Coordinator & Bar Manager
Moutere Hills Community Centre
07.2008 - 09.2013
Nayland College
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