Teresa Cheetham
Mt Wellington,New Zealand
Summary
Accomplished Clinical Nurse Manager at Ambridge Rose Manor, managing a 104 bed private hospital in busy Auckland, New Zealand. 8 years' experience at Whangarei Base Hospital led me to becoming the Acute Stroke Coordinator, cementing my knowledge in chronic and complex care and ensuring I am adept at leading a clinical team in delivering holistic, compassionate care. My leadership has significantly improved patient satisfaction and staff retention through innovative training and quality improvement initiatives over the last 5 years. I excel in interdisciplinary collaboration and effective communication, driving excellence in patient care and team development. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am a detail-oriented team player with strong organizational skills who thrives in busy areas.
Overview
16
16
years of professional experience
Work History
Clinical Nurse Manager
Ambridge Rose Manor
01.2019 - Current
- Mentored staff, by fostering professional growth and development through comprehensive training programs.
- Maximized staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
- Managed budgets and resources, consistently meeting financial goals while maintaining high-quality patient care standards.
- Counselled families to improve communication.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Improved patient satisfaction with continuous assessment of patient needs and prompt resolution of concerns.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Implemented quality improvement initiatives to identify areas for potential enhancements in patient care delivery methods.
- Increased employee retention rates by creating a supportive work environment that valued teamwork and open communication.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Ensured compliance with regulatory requirements by maintaining accurate documentation and adhering to established policies and procedures.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Directed day-to-day nursing and operational functions 104-bed private hospital facility, ensuring exceptional delivery of care when developing well-rounded nursing teams.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing and clinical staff members.
Education
Bachelor of Science - Nursing
NorthTec
Whangarei, NZ11.2011
Skills
- Clinical Leadership
- Staff Education
- Clinical assessment
- Team Development
- Nursing Expertise
- Clinical Quality Improvement
- Staff Development
- Patient and family advocacy
- Training staff
- Compassionate and Caring
- Decision-Making
- Patient Care Oversight
- Intake and discharge
- Multitasking Abilities
- Critical Thinking
- Strong Clinical Judgment
- Organizational Skills
- Team Collaboration
- Effective Communication
Timeline
Clinical Nurse Manager
Ambridge Rose Manor
01.2019 - Current
Bachelor of Science - Nursing
NorthTec
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