Teresa Dalay

• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures..
• Produced drinks adhering to company quality and quantity standards.
• Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
• Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.

Participated in Clean Up Day Jakarta. An annual gathering to create a cleaner and healthier Jakarta through massive clean-up activities and educating the public about recyclables and non-recyclables.

A high school student-led, non-profit service club that brings together young people to develop leadership skills while discovering the power of Service Above Self.

As a part of the security team in an annual inter-school sports competition.

Participated in 28uild (To Build) Project in Jakarta. A national youth campaign that focuses on building and repairing houses for people in need.