Overview
Work History
Education
Skills
Timeline

Terese Kahui

Papakura,AUK

Overview

2020
2020
years of professional experience

Work History

Small Business Owner

Grazngourmet platter co
Western Australia , Perth
02.2019 - 02.2020
  • Managed daily operations of gourmet platter business.
  • Sourced high-quality ingredients from local suppliers.
  • Developed creative platter designs for various events.
  • Coordinated catering services for corporate and private events.
  • Established social media presence to promote brand awareness.
  • Negotiated contracts with vendors to ensure competitive pricing.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Advised employees on best practices regarding safety protocols and procedures.
  • Monitored customer feedback and implemented changes based on their suggestions.
  • Set pricing structures according to market analytics and emerging trends.
  • Participated in local community activities to promote the brand's visibility and reputation.
  • Ensured compliance with applicable laws and regulations while running the business.
  • Met with service vendors or product suppliers to facilitate delivery.
  • Trained, coached and mentored employees to facilitate safety and consistent quality of work.
  • Provided support services such as technical assistance or troubleshooting issues for clients.
  • Organized events such as conferences, seminars, trade shows. for networking opportunities.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Mining utility all rounder

Bhp
Western Australia , Australia
02.2019 - 02.2020
  • Completed day-to-day duties accurately and efficiently.
  • Replenished supplies, including toiletries and linens, for guest convenience.
  • Cleaned and sanitized guest rooms to maintain high cleanliness standards.
  • Changed bed linens and towels, tidied up rooms.
  • Managed laundry operations, ensuring timely washing and folding of linens.
  • Reported maintenance issues to ensure prompt resolution and safety compliance.
  • Collaborated with team members to enhance overall service quality and efficiency.
  • Followed safety protocols to maintain a safe working environment for all staff.
  • Used cleaning chemicals following proper guidelines.
  • Followed safety procedures when handling hazardous materials.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Sorted and counted linens and organized in storage areas.
  • Reported damage or theft of hotel property to management.
  • Managed bar inventory and restocked supplies to ensure optimal service levels.
  • Maintained cleanliness of the bar area, ensuring compliance with health regulations.
  • Handled cash transactions accurately, ensuring proper closing procedures were followed.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Processed payments accurately and efficiently with POS system.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Poured wine, beer, and cocktails for patrons.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Assisted in setting up the bar for service shift.
  • Stocked ice bins and coolers as needed throughout shift.
  • Balanced daily registers and generated sales reports for management.
  • Collected and organized daily till totals and tips.
  • Cleansed glasses with sanitizing solution after each use.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.

Bar Team Member

Pinnacle people
Perth, Perth
  • Delivered exceptional customer service during busy shifts.
  • Prepared and served a variety of beverages and snacks.
  • Maintained cleanliness of the bar area and equipment.
  • Collaborated with team members to ensure smooth operations.
  • Handled cash and processed transactions accurately.
  • Followed health and safety guidelines consistently.

Education

Some College (No Degree) - Hospitality Administration And Management

Nzma, Mount Wellington

Skills

  • Daily operations management
  • Event coordination
  • Inventory management
  • Marketing campaign development

Timeline

Small Business Owner - Grazngourmet platter co
02.2019 - 02.2020
Mining utility all rounder - Bhp
02.2019 - 02.2020
Bar Team Member - Pinnacle people
Nzma - Some College (No Degree), Hospitality Administration And Management
Terese Kahui