Terina Kelly
Hamilton Central,Hamilton
Summary
I am a passionate, hard worker with a solid history of achievement and determination. My core moral values consist of respect, kindness, and self-determination. My employment history includes support care, waitressing, retailing and administration. I am always looking to try new roles that can increase my skills and ability to reach further goals in life.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Support Care Worker
Manawanui
, Palmerston North
03.2024 - 09.2024
- Helped clients access community services and resources such as transportation, and community activities and clubs.
- Ensured the safety of clients by monitoring their environment for hazards.
Support Care Worker
Self Employment
, Palmerston North
03.2024 - 09.2024
- Providing academic support through their courses, empowering independence, and gaining confidence for basic living skills.
- Maintained accurate documentation of client progress towards their studies.
- Encouraged positive behaviour changes through role modelling, reinforcement techniques and positive feedback.
Waitress & Barista
Boho Cafe
, Palmerston North
08.2022 - 10.2023
- Barista training, working in a busy and fast-paced environment.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Administrator
Disability Support Link WDHB
, Hamilton
06.2019 - 11.2021
- Completing clerical and audit data entry, answering phone calls, and working effectively in a team.
- Meeting deadlines and handing end-of-month reports.
- Performed data entry tasks into computer databases from paper documents.
Waitress and Barista
The Verandah Cafe and Function Centre
, Hamilton
11.2013 - 09.2018
- Maintained high standards of customer service.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Attended regular training sessions on topics related to hospitality industry best practices.
Education
Bachelor of Nursing Level 7 - Nursing
Waikato University
Hamilton, NZBachelor of Nursing Level 7 - Nursing
Universal College of Learning (UCOL)
Palmerston, NZNew Zealand Study and Career Preparation Level 4 -
Universal College of Learning (UCOL)
Palmerston North, NZ01-2022
High School Diploma -
Melville High School
Hamilton, NZ12-2017
Skills
- Positive attitude
- Team player
- Willingness to learn
- Time Management
References
- Judy Fernando, Administration Manager at Disability Support Link DHB, 07 839 8883 ext. 22915, 027 3649 158, 021 0222 7073, judy.fernando@waikatodhb.health.nz
- Scott Keelty, General Manager at the Verandah Cafe and Function Centre, 021 215 9521
- Graham McFarlane, Previous Director/ Owner of the Verandah Cafe and Function Centre, 027 630 1788
- Laura Dixon, Previous Food and Beverage Manager at the Verandah Cafe and Function Centre, 027 751 5798
Certification
- Full Drivers License
- First aid Certificate
- Universal College of Learning (UCOL) New Zealand Study and Career Preparation Level 4
Accomplishments
The Ruiha Maioha Trophy - For supporting the Multi-Cultural Dimensions of Pasifika - 2017
Achievement of NCEA levels 1,2 and 3
Timeline
Support Care Worker
Manawanui
03.2024 - 09.2024
Support Care Worker
Self Employment
03.2024 - 09.2024
Waitress & Barista
Boho Cafe
08.2022 - 10.2023
Administrator
Disability Support Link WDHB
06.2019 - 11.2021
Waitress and Barista
The Verandah Cafe and Function Centre
11.2013 - 09.2018
Bachelor of Nursing Level 7 - Nursing
Waikato University
Bachelor of Nursing Level 7 - Nursing
Universal College of Learning (UCOL)
New Zealand Study and Career Preparation Level 4 -
Universal College of Learning (UCOL)
High School Diploma -
Melville High School
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