TeRina Leef

• Oversaw payroll, invoicing, and account reconciliation, and GST returns and provided corrective feedback to achieve daily and long-term goals
• Handled customer inquiries and built long-term relationships with stakeholders, including accountants, Banking and Finance Managers, and Insurance Brokers
• Managed financial documentation and collaborated with external partners to ensure operational compliance
• Strengthened client relationships with regular communication and high-quality services.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
• Maintained strict confidentiality of sensitive employee information, adhering to company policies and legal requirements.
• Streamlined payroll processing by implementing efficient systems and procedures.

As the owner of a Haulage Service in the Northland Region of New Zealand, transporting logs from the far north to the designated ports, I oversaw all administrative and accounting obligations.

• Ensured that all aspects were well-managed by establishing a professional relationship with our employees and contractors.
• Ensuring vehicle compliance and maintaining log books daily.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.

• Support role in the day-to-day operations
• Established and maintained standard office procedures
• Maintaining accurate records, handling correspondence and assisting with data entry
• Hands-on support during livestock sales events, helping with the coordination of sale-day logistics, preparing sale catalogues, and liaising with clients and agents to ensure everything runs efficiently.

• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Calculated payroll deductions by accurately using ipayroll and processed payroll to meet preset requirements.
• Built relationships with suppliers, finance managers and clients
• Maintained strict confidentiality of sensitive employee information, adhering to company policies and legal requirements.
• Responded to employee inquiries to provide information regarding payroll deductions and related issues.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Supported compliance with banking, insurance and IRD requirements