Teringamau Tane
TAURANGA,Tauranga
Summary
Dedicated and motivated professional with strong teamwork and time management skills. Excellent communication and interpersonal abilities, coupled with a genuine desire to help others.
Responsible project coordinator focused on maximizing team productivity with proactive, cross-functional communication and organized approach. Demonstrated track record of accomplishing projects on time and under budge. Offers valuable insight earned several-year career.
Overview
21
21
years of professional experience
Work History
Project Coordinator
Hauora Māori Services - Te Whatu Ora
, Tauranga
04.2016 - Current
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Identified training needs for team members in order to keep them up-to-date on the latest industry trends.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Prepared status reports to communicate progress to stakeholders and management teams.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Managed communication channels between various teams involved in the execution of complex projects.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Collaborated with cross-functional teams to define requirements for new initiatives.
- Allocated resources and materials to respective departments to accommodate needs.
Gastroenterologist Scheduler
Bay of Plenty District Health Board
, Tauranga Hospital
05.2007 - 02.2016
- Worked closely with referring physicians to ensure continuity of care for referred patients.
- Greeted customers and provided information regarding services.
- Managed daily bookings including confirming availability of requested services.
- Coordinated with other departments to ensure that all necessary services are booked accordingly.
- Informed customers about cancellation policies and procedures.
- Provided customer service support for clients when necessary.
- Handled complaints from customers in a professional manner.
- Entered passenger details into the computerized reservation system accurately and efficiently.
- Answered incoming calls, responded to customer inquiries, and took messages as needed.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Took reservations from patrons by phone or online.
Office Administrator
Family Planning Clinic
, Tauranga
07.2003 - 04.2007
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Coordinated meetings, conferences and travel arrangements for staff members.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Coordinated and managed daily administrative operations of the office.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Developed strong relationships with clients through excellent customer service skills.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Skills
- Experienced Project Coordination
- Experienced Administrator
- Event Planning and Execution
- Training and Development
- Vendor Sourcing
- Design development
- Organised and Time Management
- Work ethic
- Budget Preparation
- Cost Management
- Cultural Sensitivity
- Relationship Building
- Good Judgment
- Flexible and Adaptable
- Analytical/Auditing
- Resource Mobilization
- Honest and Trustworthy
- Detail Oriented
Accomplishments
- Happily married for 27 years with 3 adult boys.
- Activitely participate in the local Māori Community.
- Currently on my Te Reo journey.
- Competing in the Iron Maori for 5 years in a row.
Keyskillsandqualities
- Experienced Administrator
- Organising and Time Management
- Work ethic
- Working with people her require support
- Analytical/Auditing
- Eye for detail
- Honest and Trustworthy
Interests
- Whanau! They are my number one priority
- Music & Socialising
- Weekly hikes up Mount Maunganui, Mauao, Papamoa Hills and any other trails around Tauranga
Timeline
Project Coordinator
Hauora Māori Services - Te Whatu Ora
04.2016 - Current
Gastroenterologist Scheduler
Bay of Plenty District Health Board
05.2007 - 02.2016
Office Administrator
Family Planning Clinic
07.2003 - 04.2007
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