Overview
Work History
Education
Skills
Personal Statement
Languages
Timeline
Generic

Te Ōriwa Anne Te Pou-Cook

Hamilton/Nawton

Overview

3
3
years of professional experience

Work History

Service Bartender

Yard House
08.2023 - 08.2023
  • Ensured to serve customers with respect and humour as most were locals of the community, creating a sustainable shift.
  • Maintained focus on confident customer service to help complete shift as it was the first time experience.
  • Increased repeat business through friendly and attentive service, building rapport with regular patrons.
  • Reduced wait times by quickly and accurately preparing orders, improving multi-tasking and delivery skills.

Truck Washer

Te Arai Transport
10.2022 - 10.2022
  • Washed freight company trucks.
  • Prevented potential damage to trucks by carefully handling high-pressure hoses and all cleaning tools.
  • Maintained a safe working environment through following safety guidelines and proper use of cleaning equipment.
  • Ensured to confidently engage well with others to improve skills and complete wash.

Hospitality Worker

Te Puia
11.2022 - 11.2022
  • Prepared to work with a team at Harcourts Awards event by table setting for both entrances for guests arrival.
  • Rewashed and dried glasses for starting beverages.
  • Prepared and served food and beverages through safe food-handling.
  • Reduced risks by maintaining organized work area
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Ensuring to keep close, loud and clear communication with team.

Worker

Taylors Laundry
03.2022 - 08.2022
  • Folded, stacked and moved laundry.
  • Received training in operating laundry machines.
  • Loaded and unloaded product from laundry machines.
  • Maintained focus on the assigned tasks by listening and communicating well as shift worked in rotation.
  • Easily adapted to work place and was able to engage with workers and sustain tasks together.
  • Ensured to keep a positive attitude within every allocated area by working safe and fast following team management.

Hospitality Student

NZMA
02.2020 - 10.2020
  • Studied, trained and performed customer service, which includes lead Barista, Team manager, Kitchen and FoH.
  • Enjoyed making and serving a variety of coffee.
  • Prepared food and beverages for customers.
  • Ensured to maintain hygiene as it is an important rule within the Hospitality health and safety act.
  • Collaborated and strongly bonded with establishment by having strong communication, confident posture and reliable food delivery.

Education

Te Wharekura O Ngā Purapura O Te Aroha
Te Awamutu

Hospitality Level 2

Nzma
Hamilton Central

Skills

  • Strong communication
  • Reliable team worker
  • Trustworthy
  • Positive attitude
  • Safe food-handling
  • Customer Service
  • Time management
  • Fast pace worker
  • Motivated learner
  • Task-focused
  • Kind team worker
  • Good manners
  • Adaptability

Personal Statement

I am an self-directed, passionate and responsible hard working individual. I love enabling myself to adapt to new environments and also using my own initiative when collaborating with others. I have also gained 3 years of work experience and study in Hospitality. Definitely has been a challenging but enjoyable journey throughout the years, enabling me to better my work skills out in public and work placements. Therefore I'm keen to keep going hoping to join a supportive as a trustworthy and reliable worker.

Languages

Māori
Native or Bilingual

Timeline

Service Bartender

Yard House
08.2023 - 08.2023

Hospitality Worker

Te Puia
11.2022 - 11.2022

Truck Washer

Te Arai Transport
10.2022 - 10.2022

Worker

Taylors Laundry
03.2022 - 08.2022

Hospitality Student

NZMA
02.2020 - 10.2020

Te Wharekura O Ngā Purapura O Te Aroha

Hospitality Level 2

Nzma

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Te Ōriwa Anne Te Pou-Cook