Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Terrance Lucas-Mulligan

New Plymouth,Taranaki

Summary

My predominant background in the hospitality industry has taught me valuable skills such as time management, personal relations and practical thinking in high pressure environments. I am looking to develop my skills further as I look into other industries that will offer challenges and reward me for applying myself in a new environment. Bringing a strong work ethic and positive attitude to each workplace has held me in high regards amongst my past employers and co-workers.


Overview

6
6
years of professional experience

Work History

Head Coffee Roaster

Escape Coffee Roaster
08.2023 - 10.2025
  • Maintained consistency in coffee flavour profiles through precise monitoring of roast levels and quality control measures.
  • Enhanced coffee quality by implementing proper roasting techniques and adjusting profiles as needed.
  • Demonstrated a strong commitment to product excellence by leading regular team training sessions (to staff and local cafes) on coffee knowledge and tasting skills.
  • Trained a junior roaster on proper roasting techniques, safety protocols, and equipment maintenance, fostering a knowledgeable team environment.
  • Monitored and updated inventory to reflect correct usage of raw materials and accurate storage of finished products.
  • Dispatched product in an efficient and timely manner to customers.
  • Enhanced customer service by providing detailed information on coffee origins, processing methods, and flavor notes upon request.
  • Stepped in as barista when needed.

Landscape Labourer

Cave Landscapes
04.2022 - 06.2023
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Constructed hardscape elements like patios, walkways, retaining walls, boundary features, garden sheds, and mowing strips for enhanced functionality of outdoor spaces.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained high-quality workmanship through attention to detail and sticking to industry standards.

Cafe Manager

Bleached Coffee and Company-Hippie Slang LTD
12.2020 - 12.2021
  • Engaged professionally with customers to ensure a positive experience within the store, particularly with the regular customers. Memorized customer names and daily orders to help build a strong rapport, and keep service flowing smoothly.
  • Maintained stock levels of all the products and ingredients sold in store, ensuring we always had enough stock on hand in order not to miss sales. As well as following up on any discrepancies when orders were damaged or missing.
  • Onboarded and trained new employees, ensuring familiarity across all of the processes and protocols within the different areas within the roles.
  • Held a strong working relationship with upper management-worked closely together to develop new product offerings, reconcile accounts and banking, addressed any issues regarding productivity or performance within the business.

Construction Labourer

Modtech Homes
01.2020 - 12.2020
  • Communicated with colleagues and supervisor to complete tasks safely and effectively on the worksite to meet deadline requirements.
  • Used various power and hand tools to carry out tasks delegated to me whilst using efficiency to ensure a desired end product was achieved.
  • Promoted team safety by keeping work areas free of hazards, whilst maintaining a positive attitude toward using PPE and reducing risk on the worksite.
  • Learned various skills from measuring, cutting and fitting skirting and architraves, to fitting insulation and applying schist cladding to an exterior feature wall and pillars.
  • Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.

Construction Labourer

Dogtech Ltd
05.2019 - 12.2019
  • Assisted with various renovations around the South Taranaki region, by building decks, fences, and fitting new windows and doors.
  • Brought materials and tools from trucks and storage facilities to work site locations in a punctual manner and organized for expected needs.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Repaired damaged roofing, re-cladding and performed other general building maintenance to a professional standard.
  • Used variety of hand and power tools to complete tasks.

Education

NCEA LVL 2 -

Wanganui City College
12.2010

Skills

  • Keen attention to detail
  • Adaptable to new settings and processes
  • Clear communication skills
  • Ability to work autonomously unsupervised
  • Mindful of health and safety around the worksite
  • Respectful and courteous of people and their time
  • Problem-solving abilities
  • Critical thinking

Interests

Living on the West Coast of New Zealand has allowed me to find a passion in surfing- a sport I have committed myself to over the past 6 years I have recently taken up surfcasting to further enjoy the coastal lifestyle and provide fresh fish to eat sustainably I also enjoy riding long distances on my gravel bike, and going for hikes Other than physical outdoor pursuits, music is a great passion of mine-enjoying music in an audience as well as playing guitar, bass guitar and occasionally percussion I consider music a huge part of my day to day life, and enjoy sharing new musical discoveries with friends when I can In addition, being a chef in my past employment, I have learnt many useful skills in the kitchen and thoroughly enjoy cooking and sharing a meal with those close to me I'd like to say I keep an open mind within all aspects of my life, which allows me to enjoy a broad spectrum of all of my interests

Timeline

Head Coffee Roaster

Escape Coffee Roaster
08.2023 - 10.2025

Landscape Labourer

Cave Landscapes
04.2022 - 06.2023

Cafe Manager

Bleached Coffee and Company-Hippie Slang LTD
12.2020 - 12.2021

Construction Labourer

Modtech Homes
01.2020 - 12.2020

Construction Labourer

Dogtech Ltd
05.2019 - 12.2019

NCEA LVL 2 -

Wanganui City College

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Terrance Lucas-Mulligan