Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Terry Tusa

Summary

There is a great amount of teamwork. In conflicts I always thrive for respecting my colleagues and accept their opinions. In my opinion, the most important contributor to a well-balanced time-management is a good structure. Extensive to-do lists, prioritization, highlighting responsibilities, and transparency are all extremely important. I'm a really patient person when it comes to dealing with people. I know that we are all different and have very distinctive characteristics with different views to approach things. Diligent Security professional with four years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detailed CCTV Operator looking to build upon skills and tackle new responsibilities. Accomplished at ensuring the proper functioning and recording of up to twenty cameras at once. Experience preparing reports and presentations and determining threat levels of suspicious persons or activities. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Security
02.2020 - Current
  • Secure multiple types of job sites following state and site-specific regulations, worked diligently to ensure 100% of all situations were resolved without escalation
  • Respond to dispatch calls related to incidents of fire, medical emergency, hazardous materials etc
  • Performed gate and roving patrols, prepared incident reports and end of day reports and taking recommended appropriate follow up actions
  • Cultivated open lines of communication with security staff, supervision and client contact that reflected optimum management development and updated security protocols by advances in technology and criminal strategies.
  • Reported improper or illegal acts to Security Manager.
  • Maintained security and watched for irregular or unusual conditions to avoid security concerns or safety hazards.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Assisted with implementing security system for inventory room.
  • Enhanced security by monitoring and operating multiple CCTV cameras in a professional setting.
  • Maintained optimal functionality of CCTV equipment by conducting regular system checks and troubleshooting any issues that arose.
  • Assisted law enforcement with investigations by providing relevant CCTV footage when required.
  • Collaborated with other security team members to ensure seamless communication and coordination during emergency situations.
  • Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
  • Streamlined daily work processes through proactive maintenance of organized records related to equipment use, incident logs, and other pertinent documentation.
  • Aided in the reduction of false alarms by carefully verifying visual cues before escalating issues to higher authorities or law enforcement agencies.
  • Facilitated smooth shift handovers with comprehensive written reports detailing incidents that occurred during each respective shift.
  • Exhibited strong problem-solving skills by swiftly identifying and addressing any technical issues or malfunctions within the CCTV system.
  • Watched both live and recorded video surveillance footage.
  • Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Store person

Cardinal Logistics
10.2016 - 05.2017
  • Communicated with patrons, coworkers and management to ensure operations were running smoothly
  • Applied computer and technology skills for in-store customer ordering
  • Inspected inbound and outbound deliveries of store supply, receiving bills of lading for inbound shipments and preparing customer receipts for outbound shipments.
  • Maintained accurate stock levels with regular audits and timely reordering of products.
  • Ensured a clean, safe, and welcoming store environment for customers and staff alike.
  • Enhanced customer satisfaction through personalized assistance and product recommendations.
  • Collaborated with team members to optimize store operations and achieve performance goals.
  • Prepared merchandise for display, ensuring proper labelling, pricing, and organization on shelves.
  • Safeguarded company assets through diligent monitoring of potential security risks within the store environment.
  • Picked stock according to order sheets and prepared for transport.
  • Increased overall productivity by cross-training in other departments as needed.
  • Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Education

Certificate of Approval

New Zealand Ministry of Justice
Auckland
04.2020

Diploma of Business Administration -

Best Training NZ
01.2014

Skills

  • CCTV Surveillance
  • Personnel Screening
  • CCTV Monitoring
  • Emergency Management
  • Threat Management
  • Access Control
  • Visitor Tracking
  • Report Writing
  • Security Guard License
  • Dispatch
  • Incident Reporting
  • Theft Prevention Training
  • Patrol operations
  • Alarm monitoring
  • Teamwork and collaboration
  • Security Protocols
  • Traffic Control
  • Vehicle Inspections
  • Event Security
  • ID Verification
  • Self-Defence
  • Verbal and Written Communication
  • Warehouse Safety
  • Managing Stock
  • RF Scanning
  • Loading and Unloading
  • Heavy Lifting
  • Recordkeeping Requirements
  • Workplace cleanliness
  • Material handling
  • Order processing
  • Team collaboration
  • Product knowledge
  • Stock control
  • Computer literacy
  • Customer service
  • Loss Prevention Procedures
  • Loss Prevention
  • Training and Mentoring

Certification

  • Security Licence, 03/01/20, 03/01/26
  • Full Drivers Licence, 06/01/20, 06/01/30
  • Forklift Licence, Expired, 07/01/21

Languages

English
Samoan

Timeline

Security Officer

Allied Security
02.2020 - Current

Store person

Cardinal Logistics
10.2016 - 05.2017

Certificate of Approval

New Zealand Ministry of Justice

Diploma of Business Administration -

Best Training NZ
Terry Tusa