Tess Tam

I have more than 20 years of experience in the catering industry, focussing on serving customer and providing high quality services. I also do the account for the company, e.g. GST and payroll. I have many experience in customer service.

Knowledgeable manager with solid history of managing restaurant operations and enhancing customer satisfaction. Proven track record of optimizing workflow and improving staff performance through effective training and leadership. Demonstrated ability to manage inventory and ensure compliance with health and safety regulations.

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety,

inventory management, and service excellence.

Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

During day off I also work a beauty industry at home. e.g. facial, eyebrow and eyeliner embroidery, facial bone restructure.