Tessa Malthus
Dunedin,Shiel Hill
Summary
Motivated student recently achieving a Bachelor of Commerce Majoring in Tourism. With three years of experience working in the food and hospitality industry. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Cobb & Co
02.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Tutor for Tourism Paper Semester 1
Disability Information & Support, Otago University
05.2023 - 07.2023
- Delivered personalized educational, behavioural, and emotional support to the students to enable positive learning outcomes.
- Interacted physically and verbally with the student going over assignment material in meetings
- Maintained a positive attitude and affirmatively communicated with each student.
Publications
Otago University Tourism Department
12.2022 - 02.2023
- Summer Internship for the University of Otago to conduct research and publish an article on how a local tourism business was affected by COVID-19
- Malthus, T., Lee. C., Finkler, W., Walker, L. & Carr, N. (2023). Surviving through the COVID-19 pandemic: The case of iFLY Queenstown. CABI Tourism Cases. CABI.
Packhouse
NZ Cherry Corp
12.2020 - 01.2021
- Packing cherry boxes
- Sorting cherries
Education
Bachelor of Commerce - Tourism
University of Otago
Dunedin, NZ12.2023
NCEA Level 3 -
St Hilda's Collegiate School
Dunedin, NZ12.2020
Skills
- Sociable
- Hard working
- Organised
- Time management
- Eager to learn
- Communication skills
- Conflict resolution
- Empathy
Certification
License Controller Qualification 10/22
Licenses
Full Drivers License
Hobbies And Interests
- Dance
- Tennis
- Gym and being active
Timeline
Tutor for Tourism Paper Semester 1
Disability Information & Support, Otago University
05.2023 - 07.2023
Publications
Otago University Tourism Department
12.2022 - 02.2023
Shift Leader
Cobb & Co
02.2021 - Current
Packhouse
NZ Cherry Corp
12.2020 - 01.2021
Bachelor of Commerce - Tourism
University of Otago
NCEA Level 3 -
St Hilda's Collegiate School
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