Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic
Tessa Nettlingham

Tessa Nettlingham

Wellington

Summary

I have a background in psychology alongside extensive experience in childcare and hospitality. My studies have given me a deep understanding of human behaviour, communication, and development, which I’ve applied in both caregiving and customer service roles. I have spent years providing nurturing, structured care for children of various ages while also excelling in fast-paced hospitality environments. My ability to multitask, adapt, and foster positive relationships has been key to creating supportive, engaging, and welcoming spaces for both children and customers alike

Overview

6
6
years of professional experience
1
1
Certification

Work History

Nanny

Parents Of Children
01.2025 - Current

Provided attentive, nurturing care in a structured yet engaging environment, fostering children's emotional, social, and cognitive development. Maintained a clean, organized home to support optimal child growth, handling light housekeeping, meal preparation, and daily tidying. Created nutritious, well-balanced meals tailored to dietary needs, ensuring proper nutrition. Encouraged learning and creativity through play, puzzles, and reading while supporting positive socialization and hygiene habits. Established strong communication with parents, offering regular updates on progress and collaborating on household rules for consistency. Proactively addressed behavioural challenges with effective discipline strategies and open dialogue. Prioritized safety by continuously monitoring the environment and mitigating potential hazards, ensuring a secure and comforting space for children to thrive

Babysitter

Parent Of Children
01.2020 - 12.2022

Provided dedicated, long-term childcare for a whānau over multiple years, caring for their three children from infancy to early childhood (6 months to 5 years). Created a nurturing, structured environment that supported emotional well-being, offering reassurance and stability during difficult moments. Managed daily routines, including bathing, dressing, and bedtime preparation, ensuring a smooth and comforting transition to sleep. Promoted positive sibling relationships by effectively handling conflicts using proven resolution techniques. Maintained a clean and hygienic home environment by sanitizing surfaces, toys, and dishes to prevent the spread of germs. Designed engaging, age-appropriate activities that balanced fun with early learning, fostering cognitive and social development. Built strong, lasting relationships with both children and parents through open communication, trust, and personalized care, leading to word-of-mouth recommendations within the community.

Front of House Employee

Craggy Range Winery
01.2021 - 02.2022

Consistently provided a clean, welcoming atmosphere that enhanced guests’ dining experiences and left a lasting positive impression. Maintained exceptional service standards even in high-pressure situations, seamlessly handling peak hours and understaffed shifts with professionalism and efficiency. Anticipated customer needs, delivering attentive service and promptly addressing inquiries to ensure satisfaction. Took initiative in executing opening and closing procedures, ensuring smooth daily operations and a well-prepared dining environment.


Front of House Employee

Chans Chop House
05.2020 - 11.2020
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Early Childcare Volunteer

Beststart
01.2019 - 05.2019

Supervised and engaged children of various ages in structured activities, playground time, and field trips, ensuring a safe and enriching environment. Fostered learning and growth through interactive educational experiences while promoting creativity and curiosity. Proactively managed conflicts, guiding children toward peaceful resolutions and fostering empathy. Collaborated with fellow volunteers to create a welcoming atmosphere that encouraged positive peer relationships. Established clear routines and expectations, enabling smooth transitions between activities. Maintained strict adherence to safety protocols and organizational policies to ensure children's well-being. Provided individualized support for children with special needs, adapting activities to accommodate diverse abilities. Encouraged positive behaviour through redirection and reinforcement, creating a respectful and inclusive space for all.

Education

Bachelor of Arts - Psychology

University of Otago
Dunedin, NZ
05-2025

Skills

  • Friendly
  • Reliability and trustworthiness
  • Approachable
  • Schedule management
  • Emotionally supportive
  • Toddler care experience
  • Valid Driver's license
  • Early childhood development
  • Arts and crafts
  • Reliable transportation
  • Skilled in working with special needs children
  • Valid passport
  • Child psychology
  • People-oriented

Accomplishments

I’ve just wrapped up my Bachelor of Arts, majoring in Psychology, which has really helped me understand behaviour and early development. In high school, I kept busy with sports and leadership roles. I played in the First XI hockey team for four years, captaining for one season, and was also part of my halls rugby team. I served as the Communications Prefect at Woodford House, which gave me the chance to grow my leadership and public speaking skills. On top of that, I completed all eight grades of speech and drama. I also completed the Duke of Edinburgh Award, which really pushed me out of my comfort zone and helped me grow both personally and mentally. It was a great challenge that taught me a lot about perseverance and stepping up when things get tough.

Certification

  • Drivers License with a clean driving record
  • Scuba Diving Certification


Languages

English
Native or Bilingual

Interests

  • Cooking
  • Gardening
  • Growing herbs, vegetables, or fruits in home gardens
  • DIY and Home Improvement
  • Camping
  • Sewing
  • Crochet
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Nanny

Parents Of Children
01.2025 - Current

Front of House Employee

Craggy Range Winery
01.2021 - 02.2022

Front of House Employee

Chans Chop House
05.2020 - 11.2020

Babysitter

Parent Of Children
01.2020 - 12.2022

Early Childcare Volunteer

Beststart
01.2019 - 05.2019

Bachelor of Arts - Psychology

University of Otago
Tessa Nettlingham