I have a background in psychology alongside extensive experience in childcare and hospitality. My studies have given me a deep understanding of human behaviour, communication, and development, which I’ve applied in both caregiving and customer service roles. I have spent years providing nurturing, structured care for children of various ages while also excelling in fast-paced hospitality environments. My ability to multitask, adapt, and foster positive relationships has been key to creating supportive, engaging, and welcoming spaces for both children and customers alike
Provided attentive, nurturing care in a structured yet engaging environment, fostering children's emotional, social, and cognitive development. Maintained a clean, organized home to support optimal child growth, handling light housekeeping, meal preparation, and daily tidying. Created nutritious, well-balanced meals tailored to dietary needs, ensuring proper nutrition. Encouraged learning and creativity through play, puzzles, and reading while supporting positive socialization and hygiene habits. Established strong communication with parents, offering regular updates on progress and collaborating on household rules for consistency. Proactively addressed behavioural challenges with effective discipline strategies and open dialogue. Prioritized safety by continuously monitoring the environment and mitigating potential hazards, ensuring a secure and comforting space for children to thrive
Provided dedicated, long-term childcare for a whānau over multiple years, caring for their three children from infancy to early childhood (6 months to 5 years). Created a nurturing, structured environment that supported emotional well-being, offering reassurance and stability during difficult moments. Managed daily routines, including bathing, dressing, and bedtime preparation, ensuring a smooth and comforting transition to sleep. Promoted positive sibling relationships by effectively handling conflicts using proven resolution techniques. Maintained a clean and hygienic home environment by sanitizing surfaces, toys, and dishes to prevent the spread of germs. Designed engaging, age-appropriate activities that balanced fun with early learning, fostering cognitive and social development. Built strong, lasting relationships with both children and parents through open communication, trust, and personalized care, leading to word-of-mouth recommendations within the community.
Consistently provided a clean, welcoming atmosphere that enhanced guests’ dining experiences and left a lasting positive impression. Maintained exceptional service standards even in high-pressure situations, seamlessly handling peak hours and understaffed shifts with professionalism and efficiency. Anticipated customer needs, delivering attentive service and promptly addressing inquiries to ensure satisfaction. Took initiative in executing opening and closing procedures, ensuring smooth daily operations and a well-prepared dining environment.
Supervised and engaged children of various ages in structured activities, playground time, and field trips, ensuring a safe and enriching environment. Fostered learning and growth through interactive educational experiences while promoting creativity and curiosity. Proactively managed conflicts, guiding children toward peaceful resolutions and fostering empathy. Collaborated with fellow volunteers to create a welcoming atmosphere that encouraged positive peer relationships. Established clear routines and expectations, enabling smooth transitions between activities. Maintained strict adherence to safety protocols and organizational policies to ensure children's well-being. Provided individualized support for children with special needs, adapting activities to accommodate diverse abilities. Encouraged positive behaviour through redirection and reinforcement, creating a respectful and inclusive space for all.
I’ve just wrapped up my Bachelor of Arts, majoring in Psychology, which has really helped me understand behaviour and early development. In high school, I kept busy with sports and leadership roles. I played in the First XI hockey team for four years, captaining for one season, and was also part of my halls rugby team. I served as the Communications Prefect at Woodford House, which gave me the chance to grow my leadership and public speaking skills. On top of that, I completed all eight grades of speech and drama. I also completed the Duke of Edinburgh Award, which really pushed me out of my comfort zone and helped me grow both personally and mentally. It was a great challenge that taught me a lot about perseverance and stepping up when things get tough.