Tessa Walton
Auckland,Region
Summary
Enthusiastic Duty Building Manager with 10 years of experience ensuring optimal residential building operations. What started as an opportunity to a young person out of high school now 29YRS lead to gaining great knowledge of building operations, enforcing and overseeing Health & Safety of the site, expertise in coordinating building maintenance activities, building inspections, fostered strong relationships between residents and contractors, which is vital for a thriving community. The ability to handle inquiries from residents with professionalism reflecting commitment to providing excellent service and drive to maintain a safe and welcoming environment for all!
Overview
10
10
years of professional experience
Work History
Duty Building Manager
Active Building Management
Auckland, AUK
10.2019 - Current
- Inspected grounds and facilities to identify necessary repairs.
- Coordinating building maintenance activities.
- Provide professional concierge services to building residents and guests.
- Daily liaising with all onsite building contractors, issuing access and swipe cards as required.
- Overseeing all onsite contractors and inspecting completed jobs
- Enforcing and overseeing Health and Safety within the building.
- Assisting with any emergency response and fire evacuations, including trial evacuations.
- Keep site compliant with regulations (BOWF)
- Monitoring all onsite security and access control systems, this includes all CCTV camera's.
- Communicate and report matters to Body Corp Secretary and Body Corp Committee.
- Respond/Action to requests made by the Body Corp Secretary or Body Corp Committee members.
- Address any complains made of breach of body corporate rules.
- Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
Receptionist
Future FM LTD
Auckland, New Zealand
01.2014 - 10.2019
- Delivered outstanding first impressions by warmly greeting residents visitors upon arrival at the front desk.
- Recording and maintaining the onsite communication log.
- Logging and maintaining records for all invoices, including maintenance jobs completed, utilities rental, swipe cards,
managing accounts receivable. - Giving access to locked out residents and guests as required.
- Process and issue access cards for apartments and retails units as requested by owners and property managers.
- Responding to all email communication in a timely manner
- Daily patrol building exterior & interior
pool & gym and advising facilities manager of maintenance issues. - Logged and stored delivery packages for residents collection.
- Check in / out in-house Hotel Guests on behalf of Hotel operator.
Education
High School Diploma -
Mt. Albert Grammar School
MOUNT ALBERT, NZ11.2012
Skills
- Building inspections
- Build Compliance Management
- Maintenance Planning
- Overseeing building security
- Tenant/Owner relations management
- Contractor Oversight
- Building Management System (BMS)
- Software use (MYBOS, EXCEL,Microsoft Word/Office)
- Pride in sourcing sustainable resources
- Critical and creative thinking
- Solutions Oriented
Timeline
Duty Building Manager
Active Building Management
10.2019 - Current
Receptionist
Future FM LTD
01.2014 - 10.2019
High School Diploma -
Mt. Albert Grammar School