Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Teuila Faifua

AUK,Henderson

Summary

I am work focused and committed. I have a can-do attitude and I am always willing to learn and try new things. I am able to show up on time, work hard and have a positive attitude when it comes to working, and getting the job done. I’m smart, and a hardworking person who will perform beyond if you give me a chance.Strong problem solving skills using decision making, active listening, good communication, creativity, self-motivation, strong organizational skills, reliability. Able to work under tight deadlines, and rapidly changing priorities. Extremely motivated and passionate in whatever I choose to do. Equally effective working independently and cooperation with others. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Babysitter

Child Care
01.2023 - Current
  • Provide child care for several families after school, weekends and during holiday periods
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to my nephews.
  • Accompanied children to various appointments providing emotional support and ensuring their physical wellbeing.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Assisted children with homework assignments and special projects across different subjects.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
  • Administered medications, following strict instructions from parents and medical labels.

Cashier

Farmers
07.2023 - 09.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.

Customer service Crew Trainer

Mcdonald’s
06.2021 - 02.2023
  • Set positive example for team members by providing high-quality, efficient service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
  • Facilitated open communication between crew members, promoting teamwork and collaboration.
  • Developed time-efficient training schedules that minimized disruption to daily operations while still ensuring adequate preparation for new hires.
  • Produced training materials and gathered resources to equip crew members with learning opportunities.
  • Coordinated with other departments to ensure seamless integration of new hires into their respective roles upon completion of training modules.
  • Created engaging training materials including presentations, videos, and reference guides for ongoing reference by crew members.
  • Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
  • Taught new team members correct procedures for all areas of operations.

Education

Tourism Travel & Airlines Operation Level 3 -

New Zealand School of Tourism (NZST)
08.2023

NCEA Level 3 -

Henderson High School
11.2022

New Zealand Certificate in Food and Beverage Service -

Henderson High School
01.2022

NCEA Level 2 -

Henderson High School
11.2021

NCEA Level 1 -

Henderson High School
11.2020

Skills

  • Time Management
  • Childcare
  • Dependability
  • Managing Routines
  • Behavior Management
  • Emergency Response
  • Maintaining Safe Environment
  • CPR certified
  • Patience and empathy
  • Active listening
  • Strong work ethic
  • Infant care experience
  • Flexible scheduling
  • Multitasking abilities
  • Appointment Scheduling
  • Educational Support
  • Self-Confidence Development
  • Schedule Regulating
  • Problem-Solving
  • Schedule Creation and Maintenance
  • Praise and Encouragement
  • Behavior Modeling
  • Critical Thinking
  • Emotionally Supportive
  • Good Decision Making
  • Behavior Modification Techniques

Hobbies and Interests

  • Team player (volleyball & netball)
  • Working to do anything
  • Organize and be prepared every time
  • Stay active and be cool to customers
  • Helping others and Respect

References

New Zealand School of Tourism Campus, Athena DSouza, athena.dsouza@nzschooloftourism.co.nz

Timeline

Cashier

Farmers
07.2023 - 09.2023

Babysitter

Child Care
01.2023 - Current

Customer service Crew Trainer

Mcdonald’s
06.2021 - 02.2023

Tourism Travel & Airlines Operation Level 3 -

New Zealand School of Tourism (NZST)

NCEA Level 3 -

Henderson High School

New Zealand Certificate in Food and Beverage Service -

Henderson High School

NCEA Level 2 -

Henderson High School

NCEA Level 1 -

Henderson High School

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