Tevita Elesoni
Eagleby,QLD
Summary
Dynamic security professional with 13 years of experience , excelling in crowd control and conflict resolution. Proven ability to assess situations swiftly and enforce safety regulations, ensuring a secure environment for patrons. Strong communicator and team collaborator, fostering positive customer relations while effectively managing high-pressure situations.
Overview
13
13
years of professional experience
Work History
Security/hospitality
Rhinestone cowboy
Te Aro, Wellington
09.2019 - 07.2026
- Head of security at multiple venue's
- Accumulated 13 years of experience in security roles across various venues.
- Responded swiftly to conflicts, maintaining a safe environment.
- maintain a safe environment for guests.
- Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
- Conducted ID checks to ensure legal age for entry and alcohol service.
- Maintained clear communication with staff regarding potential threats or issues.
- Intervened in altercations between patrons and mediated conflicts.
- Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
- Assisted patrons with inquiries and provided support as needed.
- Developed strong relationships with customers through consistent interactions while providing excellent customer service.
Security/Hospitality
First contact FCL
Te Aro, Wellington
10.2013 - 02.2019
- Collaborated closely with team members to achieve project objectives.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Wellington High School
Taranaki St, WellingtonSkills
- Crowd control
- Crowd management
- Entrance monitoring
- ID verification
- Threat assessment
- Danger recognition
- Situation assessment
- Incident reporting
- Investigative skills
- Supervision and management
- Decision making
- Effective communication
- Conflict resolution
- Team collaboration
- Customer relations
- Situational awareness
Timeline
Security/hospitality
Rhinestone cowboy
09.2019 - 07.2026
Security/Hospitality
First contact FCL
10.2013 - 02.2019
Wellington High School