Te Whetu Marama Ririnui
Kerikeri
Summary
I am currently a Supervisor across both Briscoe’s and Rebel sports Kerikeri. I have excelled as a Sales Assistant demonstrating strong communication skills, commitment to providing excellent customer service and enhanced store operations through visual merchandising and online orders. Developing my strong skills in customer service allows me to prioritise maintaining positive shopping experiences for customers. Known for my positive attitude and team leading skills my ability to work well under pressure, multitask and maintain high safety and cleanliness standards showcases my dedication for excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Briscoes & Rebel Sports
02.2024 - Current
- Duty Manger training.
- Managing and delegating jobs to my team.
- Writing up the roster for the day.
- Engaging in friendly conversations with customers to better understand their individual needs.
- Addressing customer issues or complaints and finding a solution to ensure a positive customer experience.
- Training new staff and overseeing transactions my staff are unsure about.
- Maintaining the safety and security of my team and customers.
- Setting up an online pick list, picking customers orders and shipping them to our customers across the country.
- Answering our online customers' inquiries.
- Online customer returns and refunds.
- Tracking customers' online orders.
- Running a click and collect reports to ensure our customers are receiving their correct order.
Education
Whanganui Girls’ College
Whanganui, MWT2022
Skills
- Helpful and reliable
- Strong Communication skills
- Confident around peers and others
- Maintain a safe and clean environment
- Able to work collaboratively, creative thinker, solution focused committed to completing tasks
- Visual merchandising
- POS operations
- I'm also a practical speaker in Te Reo Māori
Personal Accomplishments
- Attended Te Tapuwaenuku a 3 day hike and camp excursion, following the footsteps of my tūpuna (ancestors) visiting sites of significance, sharing stories and fostering knowledge with my Iwi Te Aupōuri.
Referee
Lisa Duffy - Retail Manager
021 023 3771
Brikermgr@briscoegroup.co.nz
Certification
Food and Drink Safety:
NZQA 17285
NZQA 167
NZQA 14425
NZQA 14436
NZQA 14434
NZQA 28145
Timeline
Retail Sales Assistant
Briscoes & Rebel Sports
02.2024 - Current
Whanganui Girls’ College