Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Babysitter
Luca notarpaolo
Italy, Rome
11.2022 - 06.2024
Organizing playdates with other children and providing supervision during outdoor activities.
Assisting with meals, snacks, and bedtime routines for the children.
Greeting parents upon arrival home from work and providing updates on the day's events.
Completing light housekeeping tasks such as tidying up toys and books.
Providing a safe environment for children to explore their curiosity and creativity.
Engaging in age-appropriate activities like reading stories or playing games.
Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Administering medication when needed according to parent instructions.
Transporting children to school, sports activities, or other engagements when necessary.
Maintaining a positive attitude while being patient and understanding with the children.
Establishing trust through consistent communication with both parents and kids.
Teaching good manners by setting clear expectations for behavior in various settings.
Developing creative ways to encourage learning through everyday experiences.
Encouraging healthy physical activity by taking walks together or playing games outside.
Helping older children with homework assignments as directed by parents.
Monitoring sleep schedules and adjusting accordingly if needed.
Responsibly watched children while parents were out.
Monitored children's safety and well-being to prevent accidents and falls.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Enforced rules to teach good manners and maintain safe environment.
Organized various activities, games, crafts and outings to keep children entertained.
Used organization and time management skills to multitask and keep children on set schedules.
Minimized TV and mobile device time by engaging children with games and physical books.
Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
Taught reading, arts and crafts and lap play to encourage intellectual development.
Traveled with family to help with vacation activities and childcare.
Private Elderly Caregiver
Giulia Matteo , Vincenzo Matteo
Italy, Rome
10.2021 - 06.2024
Assisted elderly client with daily living activities such as bathing, dressing, grooming and toileting.
Provided companionship and emotional support to elderly clients by engaging in meaningful conversations.
Performed light housekeeping tasks including laundry, vacuuming, dusting and preparing meals.
Monitored vital signs such as temperature, pulse rate and respiration of elderly clients.
Work
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Organized recreational activities to promote physical and mental well-being of the elderly.
Responded quickly in emergency situations in a calm manner.
Developed strong relationships with clients based on trust and respect.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Engaged with patients and families to provide emotional support and daily living instruction.
Packer
Wild wheat
Mangare, Auckland
10.2025 - Current
Supervisor in Training
NDW cleaning service(pvt)ltd
Auckland Cbd, Auckland
07.2024 - Current
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Emptied wastebaskets and replaced liners.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Polished furniture to remove dust and dirt buildup.
Transported trash bags to designated disposal areas.
Washed windows both inside and outside of the facility.
Scrubbed walls to remove scuff marks or stains.
Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Swept sidewalks and driveways of debris.
Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Sanitized frequented areas and equipment using approved supplies.
Collected trash from floors within hallways, bathrooms and work areas.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Cleaned building floors by sweeping, mopping or vacuuming.
Dusted furniture, machines or equipment.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Caregiver, Special Needs
Silvia Agostinetto
Italy, Rome
10.2015 - 12.2018
Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
Assisted in the development of life skills such as communication and mobility.
Monitored physical and emotional health of client.
Collaborated with healthcare professionals regarding medical treatments and therapies.
Supported client in community integration activities such as recreational outings, shopping trips and social gatherings.
Organized leisure activities like games, music or art projects to encourage creative expression among clients.
Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
Created individualized care plans based on client unique needs and abilities.
Administered medication when needed according to doctor's instructions.
Transported clients to appointments or other destinations using a wheelchair accessible vehicle.
Developed positive relationships with families of special needs individuals.
Participated in team meetings to discuss client progress and share information about new treatment strategies.
Provided companionship by engaging in conversation, playing board games or reading stories together.
Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
Offered emotional support during difficult times such as illness, hospitalization or bereavement.
Organized oral medications for clients following dosage and schedule requirements.
Helped clients get in and out of beds and wheelchairs.
Maintained cleanliness of client environment by cleaning surfaces and washing clothes or dishes.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Bank Officer
Bank of ceylon
Srilanka , Kand
07.2011 - 03.2013
Responded to customer inquiries and resolved account issues.
Provided support for loan applications and processed mortgage paperwork.
Developed marketing strategies for new financial products.
Education
Masters in Sugar Art - Cake And Bakery
Sugar Arts
Italy Rome
06-2023
Diploma of English - Diploma of Information Technology
ICBT Kandy Campus
Kandy Srilanka
03-2010
High School Diploma -
Mahamaya Girls College Kandy
Kandy Srilanka
05-2009
Skills
Waste Management
Housekeeping
Cleaning and sanitizing
Patient Companionship
Documentation
Behavioral Management
Basic Housekeeping
Medication coordination
Compassionate client care
Meal Preparation
Mobility Assistance
Incident Reporting
Indirect Patient Care
Disability Support
Strong Ethics
Time Management
Physical therapy support
Compassionate communication
Verbal and written communication skills
At-home care instruction
Client Transportation
Dining room support
Dementia Care
Patient Care
Empathetic listening
Problem-Solving
Multitasking and Organization
Elderly Care
Flexible schedule and availability
Respectful and Compassionate
Special Needs Care
Nutrition knowledge
Compassionate Care
First aid and safety
Daily living assistance
Supportive Companionship
Emotional Support
Flexible Schedule
Client documentation
Community activities
Medical Records Management
Patient care and companionship
Heavy Lifting
Timeline
Packer
Wild wheat
10.2025 - Current
Supervisor in Training
NDW cleaning service(pvt)ltd
07.2024 - Current
Babysitter
Luca notarpaolo
11.2022 - 06.2024
Private Elderly Caregiver
Giulia Matteo , Vincenzo Matteo
10.2021 - 06.2024
Caregiver, Special Needs
Silvia Agostinetto
10.2015 - 12.2018
Bank Officer
Bank of ceylon
07.2011 - 03.2013
Masters in Sugar Art - Cake And Bakery
Sugar Arts
Diploma of English - Diploma of Information Technology