Thant Zin Win
Palmerston North
Summary
Dynamic and results-oriented professional with a proven track record at Kmart, enhancing customer satisfaction through exceptional service and relationship building. Leveraged bilingual skills as an English Interpreter, improving client communication and support. Excelled in teamwork, problem-solving, and time management, significantly contributing to community outreach and diversity initiatives.
Recent graduate with foundational knowledge in PNGHS and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills, this is proven from the strong academic environment and system of NCEA. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Kmart
01.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
English Interpreter
Voluntary
01.2019 - Current
- Enhanced client communication by providing accurate and timely interpretation services during meetings and conferences.
- Facilitated and supported participation and social communication.
- Communicated clearly in written English with internal and external customers.
- Provided professional translation services for various written materials, ensuring accuracy and consistency throughout the documents.
- Assisted individuals in effectively expressing their thoughts by leveraging bilingual skills, ensuring clarity and accuracy in communication while empathizing with their struggles based on personal experience.
Volunteering
Palmerston North Multicultural Youth Council
04.2023 - 08.2023
- Displayed strong work ethic by consistently arriving on time, staying focused during busy periods, and volunteering for overtime when necessary to support team objectives.
- Strengthened community outreach efforts by volunteering as an interpreter for non-profit organizations and local events.
- Championed diversity and inclusion within the volunteering community, fostering an atmosphere of respect and understanding.
- Encouraged parent involvement through regular updates on their child's progress as well as opportunities for volunteering and collaboration.
- Boosted community engagement with the varsity basketball program by organizing youth clinics, public outreach events, and volunteering opportunities for athletes.
Education
High School Diploma -
Palmerston North Girls High School
Palmerston North, NZ12-2024
Skills
- Customer service
- Patience
- Problem-solving
- Teamwork and collaboration but being an introvert I am able to work well by myself
- Time management
- Reliability and punctuality
- Flexible schedule
- Money handling
- Relationship building
- Proficient in computer skills and adept with machines, leveraging my adaptability and youth
Certification
Achievement
Endorsement
National Certificate of Educational Achievement (Level 3)
Level
Excellence
National Certificate of Educational Achievement (Level 2)
Merit
National Certificate of Educational Achievement (Level 1)
UEN
2024 University Entrance Numeracy
2023 University Entrance Literacy
2022 NCEA Level 1 Literacy
2022 NCEA Level 1 Numeracy
2023 Visual Art
L2VIA Achieved
2023 Classical Studies
Timeline
Volunteering
Palmerston North Multicultural Youth Council
04.2023 - 08.2023
Retail Sales Associate
Kmart
01.2023 - Current
English Interpreter
Voluntary
01.2019 - Current
High School Diploma -
Palmerston North Girls High School
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